Resources
Community Mental Health Resources
Although we love meeting with students individually and are available to do short-term counseling and intervention, we may talk to you about referring out to a mental health practitioner if we see a need, and you are welcome to contact us anytime to discuss this option for your child. Round Rock ISD’s Counseling Services now operates campus-based mental health centers staffed by licensed therapists with Bluebonnet Trails Community Services. These therapists are able to come to campus to offer sessions (once every other week, for an average of 6-8 sessions) to students during the school day on a limited basis based on student need and family challenges with accessibility. Please contact Mrs. Kentopp if you would like to discuss a referral to RRISD campus-based therapists.
RRISD counselors cannot refer to private practices or individual practitioners, but below you will find a list of mental health resources in the community if you would like to pursue mental health services for your child outside of RRISD. We may also refer you to the below organizations in the event of an urgent need or mental health crisis. Also please note you can obtain referrals from your child's pediatrician, by calling your insurance, or through your Employee Assistance Program (EAP) if you have one. Psychology Today also has a tool where you can search for local mental health practitioners by by zip code, speciality, insurance, etc.
Austin Oaks Hospital (512) 440-4800 1407 W. Stassney Lane Austin, TX. 78745 https://austinoakshospital.com/ Ages seen: 5+ Fees associated: Takes insurance and Medicaid. Mental health services include acute inpatient, partial hospitalization, intensive outpatient program, and 2nd chances social learning behavior modification program. Individual, group, and family therapies encompass the inpatient program for children and adolescents. Austin Oaks also has a 24-hour mobile assessment team that can help determine the best options for the individual.
Austin Travis County Integral Care (Travis County only) (512) 472-HELP (4357) 1165 Airport Blvd., Second Floor, Austin 78702 http://www.integralcare.org Ages seen: 5+ Fees associated: Sliding scale. Austin Travis County Integral Care (ATCIC) provides services to residents of Travis County affected by behavioral health challenges. Their Psychiatric Emergency Services (PES) provide for a walk-in clinic (open 24/7) that is staffed by licensed clinicians, psychiatrists, nurses, and qualified mental health professionals. PES is where individuals can go for an initial assessment for services.
Austin Child Guidance Center 512-451-2242 810 W 45th Austin, TX, 78751 http://www.austinchildguidance.org/ Ages seen: 0+ Fees Associated: Takes most insurance, grants available. Dedicated to improving the mental health of children and their families, a multidisciplinary team of psychiatrists, psychologists, social workers, and counselors provides individual, family, and group therapy; psychiatric and psychological services; parent education; community presentations and consultations
Austin Integral Care 512-472-4357 5225 N Lamar, Austin, TX, 78751 https://integralcare.org/en/child-family-services/ Ages seen: 3+ Fees associated: Sliding scale. Integral Care’s experts make sure families have the skills and resources they need to thrive. Integral Care helps families build their health and well-being so they can meet their everyday needs at all stages of life. Services are available regardless of ability to pay and can be provided in many languages.
Bluebonnet Trails Community Services (512) 255-1720 1009 N Georgetown St., Round Rock 78664 http://bbtrails.org/ Ages seen: 4+ Fees associated: Sliding fee scale. Bluebonnet Trails is a community mental health resource for Williamson County, and to whom the Mobile Outreach Team (MOT) will refer adolescents. Provides services to children and adults with mental illness, emotional disorders, autism and developmental delays.
Cedar Crest Hospital & Residential Treatment Center (866) 543-7779 3500 S. IH-35, Belton, Texas 76513 http://www.cedarcresthospital.com/ Ages seen: 5+ Fees associated: Takes insurance and Medicaid. Provides inpatient, outpatient, and partial hospitalization for those suffering from a mental health crisis. Trained staff are available 24 hours a day, 7 days a week to work with individuals suffering from anxiety disorders, suicidal ideation and behaviors, depression, and other mental health disorders. The specialists will help them construct a plan on how to continue moving forward once their treatment is complete.
Lone Star Circle of Care
Child and adolescent psychiatry and psychotherapy
1-800-232-8946
Seton Shoal Creek Hospital (512) 324-2000 3501 Mills Ave., Austin 78731 www.seton.net/locations/shoal_creek/ Ages seen: 5+ Fees associated: Takes insurance and Medicaid Seton Shoal Creek Hospital treats, on an inpatient or outpatient basis, children and adolescents who may be experiencing emotional and/or substance abuse difficulties. Inpatient services include intensive psychiatric stabilization for patients dealing with emotional crises, depression, and drug/alcohol dependence. For those individuals requiring less intensive, longer term treatment, outpatient services are offered. Not an emergency facility. Will not accept walk-ins.
STAARY (512) 388-8290 1300 N. Mays, Round Rock, TX 78664 24-HR Crisis Line 800-440-9789 Ages seen: 5+ (will see 0-4 yr. olds as needed) http://www.starry.org Fees associated: No fees associated. Services include mental health assessment, individual, group, and family counseling as well as parenting classes. Individuals needing long-term mental health support will be assisted in seeking professionals skilled in the needed area. Will see individuals in Travis County if they would prefer STARRY over Lifeworks.
The Austin Center for Grief and Loss 512-472-7878 2413 Greenlawn Pkwy, Austin, TX, 78757 http://www.austingrief.org/ Ages seen: 5+ Fees associated: Accepts insurance and Medicaid. Offers therapy resources and support for those grieving the death of a loved one as well as for families dealing with divorce or separation; they offer support groups for children as well as adults.
The Christi Center 512-467-2600 2306 Hancock Dr, Austin, TX 78756 http://christicenter.org/ Ages seen: 5+ Fees associated: free of charge. This organization holds monthly support meetings and various activities for children and adults to help them adjust to life after the death of a loved one.
Travis County Mobile Crisis Outreach Team (512) 472-HELP (4357) 4110 Guadalupe St, Austin, TX 78751 Travis County Residents Only Ages seen: 5+ Fees associated: Sliding fee schedule Composed of medical and mental health professionals, the Mobile Crisis Outreach Team (MCOT) responds immediately on-site where a psychiatric crisis is occurring. MCOT is available 24/7 and responds to calls from the home, school, street, or clinic. MCOT is staffed by registered nurses, licensed clinicians, and a prescribing clinician who provide crisis assessment and intervention, including medication if needed. Works in conjunction with Austin County Integral Care (ATCIC).
Wonders and Worries 512-329-5757 9101 Burnet Rd Suite #205, Austin, TX 78758 http://www.wondersandworries.org/ Ages seen: 2+ Fees associated: free of charge. This organization helps children cope when a loved one or parent has a chronic or life threatening illness.
United Way 2-1-1 2-1-1 or 1-877-541-7905
The 2-1-1 Texas website uses the databases of local Area Information Centers and gives you the ability to search for free information on health and human services from more than 60,000 state and local programs
Note: This list of resources is not all-inclusive, nor does RRISD recommend any particular agency of institution. The parent should check with their health insurance carrier for resources and financial information, and complete due diligence in selecting a provider of healthcare services.