Frequently Asked Questions

Registering is quite simple. Follow this link and choose a class or service to get started: Get Started 

Appointments is how our system classifies private sessions. This includes private yoga, Thetachamber and Cocoon Wellness Suite sessions. 

You can book an appointment by contacting our team or by visiting the appointments section of our app. 

Currently, we operate on a credit system. Each credit gives access to one class or service. As we expand, we are planning to offer monthly packages that combine services.

We recommend wearing comfortable clothing that allows for easy movement. Athletic wear is ideal for yoga and wellness fitness classes. For the Cocoon Wellness Suite, wear something that you feel relaxed in. It's important to choose attire that helps you feel at ease and ready to fully engage in your wellness experience.

Yes! You can buy gift cards for friends and family to book with us at LoveHala Gift Cards.

At LoveHala, we have adopted a book-in-advance model to ensure a more equitable environment for both instructor preparation and class attendance. While we appreciate sharing our practice with as many people as possible, this model helps us maintain quality and consistency. Although we may accommodate walk-ins if necessary, this is not our standard practice.

Registration:

• All classes must be booked at least 2 hours before the start time.

• Appointments must be registered 24 hours in advance.

• Event policies can vary, but generally, they follow one of the two policies above.

Cancellation:

• Cancellations for classes are accepted up to 6 hours before the start time. This can be done in the app.

• Appointments follow a 24-hour cancellation policy. 

• Event policies can vary but generally assume a 24-hour cancellation policy.

**If you believe there are extenuating circumstances, please contact your instructor or our team for assistance.**

We do not offer refunds unless there are extenuating or extraordinary circumstances. Please see our registration and cancellation policy for more information on timing.