Surrender Your Pet

Rivers and Bluffs Animal Shelter understands that making the decision to surrender a pet is very difficult and we are committed to working with you to find the best possible solution for you and your pet.

Admissions Process

If you decide that surrendering your pet to Rivers and Bluffs is the right option, please be aware that we follow a managed admission philosophy for all incoming animals. We request that all customers schedule an appointment before bringing an animal to our facility.

Utilizing a managed admission process ensures that we have the resources to give each animal the best care and accommodations we can provide and allows us to properly isolate, treat and prevent illness from spreading to at-risk populations. It also assures you that you will get one on one attention. Managing the admission of animals helps us plan and prepare, instead of reacting, and allows us to save more lives.

While we do not have a set surrender fee any donation is appreciated. There is a considerable cost to care for, and rehome pets that are in our care. Rivers and Bluff Animal Shelter asks for a surrender donation to offset those costs, and to provide the best care possible for your pet. Any donations beyond that cost are greatly appreciated. Rivers and Bluffs Animal Shelter accepts cash, credit card, or checks.

Appointment Process

  • Call 608.380.1559 to schedule an appointment. An appointment is needed to ensure that we have space and resources to best provide for every animal entering the shelter. It is also our goal to schedule appointments for all incoming animals.

  • Bring all veterinary records to your appointment. This will ensure that your animal will not receive unnecessary vaccinations or procedures and will expedite their medical assessment.

  • Allocate 30 – 45 minutes at Rivers and Bluffs for your appointment. This will provide time to complete a personality profile so we can learn more about your pet’s temperament in the home.

  • Bring the animal yourself. We will receive the most accurate information if you bring your pet in yourself. If you are unable too, we need a written and a signed consent form naming you or another person to act as your agent and that you authorize this agent to bring the animal in on your behalf. Agent Authorization Statement.

    • All cats should be in a carrier and all dogs should be wearing a collar and leash.