What is RPeople?

1. What happens to RecruitDay? 

We will no longer be using RecruitDay starting July 30, 2022, as we will be transitioning to a new global platform, Talemetry. Don’t worry, though, because all the referrals bucketed under RecruitDay before the switchover will be tracked by Recruitment Operations until full transition and will still be credited to you. However, starting July 20, 2022, you must use our new platform for your referrals to be processed. 

2. How can I refer through the new RPeople Portal? How do I access it?

RPeople Portal is available in your Okta. If you don't see it there, please file a Fresh Service ticket to request. Once there in your Okta, click the icon  and you'll be taken to the RPeople page. Simply log-in with your RingCentral credentials or choose SSO log in and you're good to go! 

3. What rewards can I earn? 

For every successful referral, an incentive will be awarded to the referrer. Take note that rewards vary depending on specific roles. Check out our payout tier above effective June 10, 2022. 

4. When and how will I receive my referral incentives?

First, your referral must be successful to be able to receive incentives, which means, the eligible referral must be hired for any open external positions. In the Philippines, we have the three-part payment scheme distributed every 30th of the month following the 30th, 90th, and 180th day from the hire of the referral. Once the referred employee has successfully completed prescribed number of days, HR will verify the referring employee is eligible for the bonus and submit a request to payroll for the next cycle. For further details, you may access the Global Employee Referral Policy through this above.

5. What conditions must referrals complete for me to earn the reward?

Your referral must be successfully hired, must be under your bucket, and must complete the prescribed number of days for the reward to be credited. It is only after your referred employee has worked for the prescribed days will that HR submit a request to payroll to include the qualifying employee referral bonus in your paycheck. 

6. How can I track my referral status?

Talemetry has features that will help you monitor the status of your referrals. The system will notify you via email at every step of the referral process. So always check your email and keep posted.  

7. Who is eligible to be a referral? 

Your referral must be sourced through your individual effort, you must inform them of the referral process, must upload updated resume of referral, referral must acknowledge by clicking on the link provided (this serves as consent as well). Your referral CANNOT be any of the following: 

1. A current employee or working as a contractor or a temporary worker, (applies for Acquire BPO and Shore Solutions as well)

2. A current or prior Partners employee (like KMC Solutions), please coordinate with TA Team on terms and conditions for different Partners (level and breathing/break period varies)  Ask Recruitment

3. Reporting to the referring employee or contractor 

Also, take note that the referral program only applies to open external full-time positions. Internships, project-based, temporary, contractor, and rehire from both RingCentral and Acquire BPO positions are not included. 

8. How can I refer using my social media account?

You can always use your favorite social media channels to gain referrals, they may be your friends or someone you know. From the Talemetry homepage, search for a position you want to share, then click the preferred position so you’ll be routed to the description page. On the upper area of the page, click any of the social media icons to automatically share the opening to your account or page. You may also copy the referral link and send it to a connection or a friend. 

9. Can I manually provide the contact details of my referral in the new system?

On the description page of the website, click the button saying “click here to refer a candidate” to start filling out the referral form. Make sure to accomplish the referral form so your referral will be notified via email. Tip: Once done, message your referral if he or she has received the referral invitation via email.

10. Can we refer our connections outside my country? How much will I get?

Yes, we have cross-country referrals. You can now refer friends or connections to another RingCentral location using our new referral tool via Talemetry. The reward and payout scheme is according to the process implemented in your employment location. To know more about the cross-country referral scheme, please read the global referral policy above.

1. Where can I view all the open positions?

Once you access the RPeople page via OKTA, you’ll see all the job openings across all the RingCentral offices. Use the blank fields to filter the available position within your country.

2. How do I make my referrals using the new online platform? 

Referring through Talemetry is just quick and easy. Watch the video here and follow the step-by-step referral process. If you still have questions, you may reach us through indiacareers@ringcentral.com 

3. How can I track my referral status?

Talemetry has features that will help you monitor the status of your referrals. The system will notify you via email at every step of the referral process. So always check your email and keep posted.  

4. What conditions must referrals complete for me to earn the reward?

Your referral must be successfully hired, must be under your bucket, and must complete the prescribed number of days for the reward to be credited. It is only after your referred employee has worked for 90 days that HR submits a request to payroll to include the qualifying employee referral bonus in your paycheck. 

5. Who is eligible to be a referral? 

Your referral must be sourced through your individual effort and must submit an updated resume and clear email endorsement from the referrer to us. Your referral CANNOT be any of the following: 

• A current employee or working as a contractor or a temporary worker, 

• A prior employee within the last twelve (12) months of the referral date,

• A prior Avaya employee, and

• Reporting to the referring employee or contractor 

Also, take note that the referral program only applies to open external full-time positions. Internships, project-based, temporary, contractor, and rehires. 

6. How much is the referral incentive for every position level? 

For every successful referral, an incentive will be awarded to the referrer. Take note that rewards vary depending on specific roles. See table above for the incentive matrix effective June 10, 2022.

7. What is the payment timeline of incentives for every successful referral?

We have a one-time payment distributed within 30 to 60 days after the referred employee has completed 90 days from hire. It is only after your referred employee has worked for 90 days will that HR submit a request to payroll to include the qualifying employee referral bonus in your paycheck. 

8. Can we refer our connections outside my country? What’s the process?

Yes, we have cross-country referrals. You can now refer friends or connections to another RingCentral location using our new referral tool via Talemetry. 

9. How much is the referral incentive for referring outside my country?

For each eligible referral that is hired, the award and payout scheme is dependent on the process implemented in the referrer’s employment location. To know more about the cross-country referral scheme, please read the global referral policy above.

1. What’s New in RPeople?

For the US and EMEA regions RPeople is now on an upgraded platform, so you can easily make referrals for roles in any country. And the bonus payout tiers are simpler, with clear payouts for all regions.  

2. How do I access the new RPeople site?

RPeople is still accessible via Okta by clicking on the RPeople tile. Or click here to start making referrals today! 

3. How do I submit a referral on the new site?

The process is the same - just visit the RPeople site. From there you can search for the role you want to refer to, and make your referral.  

4. How do I track the status of my referral?

The new site is equipped with a better referral status tracking system, which you’ll find under “My Referrals” on the RPeople home page. The “My Referrals” link is in the upper right side of the page

1. When will this be available to China employees?

The RPeople platform will be available in China by Q4 of 2022. In the meantime, all current referrals will be processed using REFERRAL tool. 

2. Why the delayed roll out for China?

The new RPeople platform relies on a single common main database of information which is currently in WorkDay. WorkDay is being setup for China and once complete, the RPeople platform can be turned on. This will ensure a fully automated and seamless experience for both referring employee and referral. 

3. How do i currently refer? 

Log in to REFERRAL and select the corresponding job role to submit the resume.

Follow the RC WeChat public account [RingCentral Software (WeChat ID: RingCentral-XMN)], click the menu [Join RingCentral]-[Social Recruitment]/[Campus Recruitment] details are included on this page: https://drive.google.com/file/d/1ibLAJdgSiVziqgLE4eaOfVi-YNC6Szsb/view