Printing

If you need any support with BYOD printing, please either email servicedesk@rhsb.gdst.net or pop into the ICT Support office, located near the Senior School staff room. Please have your device with you.

PaperCut Mobility Print app

By using the PaperCut Mobility Print software, school printers will appear as installed printers on your device, allowing you to print any file format from any App on your device. Please follow the below instructions, which vary depending on what device you have. Please contact ICT Support if you need any help.

Windows devices, please click here
Please click here for the Windows help guide.

Apple macOS (Macbooks) devices, please click here
Please click here for the macOS help guide.

Apple iPad devices, please click here to download the PaperCut printer profile.
Please click here to view the Apple guide on how to install a downloaded profile.
Please click here for the iPad help guide. You will need to first install the PaperCut printer profile.

Google Chromebook devices, please click here
Please click here for the Chromebook help guide.

Please note: When you have sent your file to print, please allow a few minutes for your document to appear on school printers. The larger size the file, the longer it will take to appear on the school printers.

Email to Print

As an alternative to installing the PaperCut Mobility Print app, you have the option of emailing your document to one of two school email addresses. Please note, this process only works for PDF files, no other file format. If you have a Word document for example, Word allows you to save it as a PDF file instead, which you can then use to email to the school printers.

Black and white documents: please email mobility-print-bw@rhsb.gdst.net and attach the PDF file to the email.

Colour documents: please email mobility-print-colour@rhsb.gdst.net and attach the PDF file to the email.

Please then allow a few minutes for your document to be sent to the school printers.

Releasing your print jobs

Go up to your chosen copier and swipe your school ID card on the card reader. On your first go at swiping your school ID card, you will be asked to enter your school computer username and password. This will link your school printing account to your school ID card. From then on, you'll be able to quickly log into the school copiers by swiping your school ID card.

Once logged into a school copier, there is an option labelled Release. Select this to see your submitted print jobs and print them.

Please note: The copier on screen keyboard is quite slow. Please slowly type your username and password, to ensure they're entered correctly.

Printing credit

You are assigned £20 printing credit each term, you will be emailed when your balance reaches £1. When you run out of printing credit you will not be able to print, please contact ICT Support by emailing servicedesk@rhsb.gdst.net to get your balance topped up.

If you have any questions please contact ICT support or pop into the ICT Support office by the Senior School staff room.

When signed into a printer you can also scan documents to your school email address. Please view the video below for a brief demonstration of how our printers work.

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