IT Fundamentals - Hybrid IT Helpdesk

An overview of today’s technologies, their importance and how they converge will be discussed. We will also discuss important topics in a variety of disciplines that include the fundamentals of the World Wide Web, networking, information literacy, digital media, software and program development, and issues of personal responsibility as they relate to technology. The class will be running a RHAM Tech Help Desk to assist with troubleshooting and solving RHAM community technology issues two days per week. All online modules for the course will be available for students to work on at home and in class. Course instruction and interaction will take place online and in-class. Students will be running and working an IT Help Desk for the RHAM School Community. Students will have the option to receive an IT Fundamentals Certification upon successful completion of the course exam.