[Opening]
Good morning/afternoon! This is [Your Name] calling from the Dasher team at
DoorDash. Is this [Applicant's Name]?
[Wait for confirmation]
[Expressing Purpose]
I hope you're doing well. I I noticed that you started your application to become a Dasher
but haven't completed the process yet. Can I help you complete the last few steps?
[If yes]
Great! Do you have a few quick minutes to do this now?
● If the applicant mentions a specific concern:
I completely understand. Let’s look into this together and figure it out!
● If the applicant is unsure or hesitant:
That’s understandable. I hope you change your mind as we’re always here to
help support!”[Call to Action]
[If no]
Is there any reason why? Just so you know, DoorDash covers the cost to get your
background check and it’s only a few more steps!
[Highlight Benefits]
As a Dasher, you can set your own schedule and earn extra cash when it’s best for you.
It's a great way to make some extra income or even turn it into a regular gig if that's
what you're looking for.
[Provide Guidance]
Once you finish the background check, you’ll be set to Dash! I’m here to help if you have
any questions or hiccups along the way!
[Call to Action]
Do you want some help now or would you prefer to set up some time later to complete
the screening?
[Handle Objections]
I’m here to help you if you have any questions about the background screening process
or security.
[Provide Assistance]
If you need any assistance with accessing the background screening portal, uploading
required documents, or understanding the next steps, I'm here to assist you every step
of the way.
[Closing]
If you need any assistance with accessing the background screening portal, uploading
required documents, or understanding the next steps, I'm here to help!
Outgoing Voicemail Message
"Hey, this is [Your Name] calling from DoorDash. I hope you're doing well. I'm reaching
out because I noticed you've started your application to become a Dasher but haven’t
finished it. There’s one last step for your background check and I was hoping I can help
you finish it now! If you have a few moments, please give me a call back at [Your Phone
Number]. I can help answer any questions you have!. If it's easier, we can also schedule
a time later today that works best for you. Thank you, and hope to talk soon!
Incoming Voicemail Message
"Thank you for calling DoorDash. You’ve reached [Your Name]. I’m currently unavailable
to take your call. If you are calling about completing your DoorDash Dasher application
please leave your name and message after the tone. I will get back to you as soon as
possible to assist you with the next steps. Thank you, and have a great day!"
SMS Script
"Hi [Applicant';s Name], this is [Your Name] from the Dasher team at DoorDash. We
noticed you started your application to become a Dasher but haven't completed it. I
know you’re busy, but there’s only a background check left (DoorDash covers the cost)
and I would love to help you start dashing! \If you need help or have any questions,
please let me know."
[Opening]
Good [morning/afternoon]! This is [Your Name] calling from the Dasher team at
DoorDash. Is this [Applicant's Name]?
[Wait for confirmation]
[Expressing Purpose]
I hope you're doing well today. I noticed that you’re ready to start dashing, and wanted
to see if you had any questions before your first Dash! , [Build Rapport]
[Highlight Benefits]
Once you start, you'll have the flexibility to set your own schedule and earn on your
terms. It’s a great side hustle, but you can make as much as you want!
[Address Any Concerns]
If you have any questions or concerns about getting started, please don't hesitate to let
me know.
[Call to Action]
Do you have any questions or need anything before you start Dashing?
[Provide Assistance]
If you need any help setting up your account, installing the app, or understanding how to
get started with your first delivery, let me know! [Closing]
We're excited to have you start dashing, and I'm here to support you with any questions
you have. Looking forward to seeing you out on the road soon! I’ll follow up in a few
days in case something comes up.
Outgoing Voicemail Message
"Hello, this is [Your Name] from DoorDash. I hope you're having a great day. I'm reaching
out because I noticed you’ve completed all of the steps and are ready to start dashing,
but haven’t gotten the chance yet . If you have any questions about getting started or if there's anything I can assist you
with, please don't hesitate to give me a call back at [Your Phone Number]. I'm here to
make sure you don’t have any problems or concerns! . Thanks, and I look forward to
hearing from you soon!"
Incoming Voicemail Message
"Thank you for calllling DoorDash. You’ve reached [Your Name]. I’m currently unavailable
to take your call. If you have completed your background check and are looking to start
your first Dash, or If you have any questions about getting started, please leave your
name and a brief message after the tone. I will return your call as soon as possible to
help you with the next steps. Thank you, and have a great day"
SMS Script
Hi [Applicant's Name], this is [Your Name] from the Dasher team at DoorDash. Congrats
on completing your application to become a dasher! You're all set to start dashing and I
just wanted to send out a reminder that we won’t cap you on how many times you want
to dash. We're excited to see you on the road soon!"
Confirmation Conversation Complete - Follow Up Call Driving Not Started
[Opening]
You:
"Good [morning/afternoon]! This is [Your Name] calling from the Dasher team at
DoorDash. Is this [Applicant's Name]"
[Wait for confirmation]
[Expressing Purpose]
You:
"I hope you're doing well today. I';m following up because I know we talked about
everything being set for you to start driving with DoorDash, but it looks like you haven't
hit the road just yet. I wanted to check in and see if there’s anything I can do to help you
get started."
[Build Rapport]
You:
Let me know if you have any questions or concerns!
[Highlight Benefits]
You:
As a Dasher, you have full control over your schedule and can start dashing whenever
works best for you..
[Address Any Concerns]
You:
"I want to make sure you’re feeling comfortable and confident about starting. Are there
any concerns, questions, or issues that have held you back from getting out on the
road"
[Handle Objections]
● If the applicant mentions a specific concern:
"I completely understand. Let’s look into this together and figure it out!
● If the applicant is unsure or hesitant:
"That’s understandable. I hope you change your mind as we’re always here to
help support!”
[Call to Action]
You:
";I can show you right now! Do you have the Dasher app open by chance? It’s a different
app from where you place the order, but all you do is setup your profile and click “Dash
Now.”
[Provide Assistance]
You:
"If you need help with setting up the app, understanding how orders work, or if anything
else is causing a delay, I’m more than happy to assist you. Just let me know what I can
do to help you!"
[Closing]
You:
"Thank you so much for your time, [Applicant's Name]. I'm here to help, so please don’t
hesitate to reach out if you need anything else. We're excited to have you on board, and
I’m looking forward to seeing you out on the road soon!"