FAQs
FAQs
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Your journey to pelvic health starts here
Do I need a referral?
Do I need a referral?
You don't need a referral in order to attend an appointment. However, if you have one then please bring it with you.
Can I still attend while I'm on my period?
Can I still attend while I'm on my period?
Yes, If you are comfortable coming in, we are comfortable seeing you! A lot of our patients need regular appointments to assist in managing chronic conditions. Having your period does not mean you’ll need to reschedule.
Do you accept private health cover?
Do you accept private health cover?
Yes we do, simply bring your private health insurance card, and we'll process your claim immediately using HICAPs.
Do you accept Medicare Enhanced Primary Care (EPC) plans?
Do you accept Medicare Enhanced Primary Care (EPC) plans?
Yes. Please note that Medicare will reimburse you $60.35. On the day, you will need to pay the full cost of the appointment, and we will process your rebate using HICAPs.
How long are the sessions?
How long are the sessions?
Your first appointment/initial can go for up to an hour.
Follow ups are half an hour.
Where can I park? Is it accessible?
Where can I park? Is it accessible?
Free street parking is available on Harris Street, on the same side as Rose Bank School and on adjacent streets. Onsite parking is also available, with the first 30 minutes free, and $10/hour thereafter. Please plan to arrive 15 minutes early to allow time for parking and completing your information form. It is W/C and pram friendly.
Free street parking is available on Harris Street, on the same side as Rose Bank School and on adjacent streets. Onsite parking is also available, with the first 30 minutes free, and $10/hour thereafter. Please plan to arrive 15 minutes early to allow time for parking and completing your information form. It is W/C and pram friendly.
What is your cancellation policy?
What is your cancellation policy?
We understand things happen that are out of our control. If you need to reschedule or cancel your appointment, please do so within 24 hours. Our appointment slots are limited, and we have patients on a waitlist who may benefit from an earlier slot. We want to ensure everyone has an opportunity to be seen. Please be aware that if you do not reschedule within the 24-hour window, your deposit will be non-refundable. Thank you for your understanding.
We understand things happen that are out of our control. If you need to reschedule or cancel your appointment, please do so within 24 hours. Our appointment slots are limited, and we have patients on a waitlist who may benefit from an earlier slot. We want to ensure everyone has an opportunity to be seen. Please be aware that if you do not reschedule within the 24-hour window, your deposit will be non-refundable. Thank you for your understanding.
I don't have babysitting available, can I bring my baby?
I don't have babysitting available, can I bring my baby?
Of course you can!
What can i expect from my first session?
During your first consultation, we will conduct a comprehensive verbal history to gain a better understanding of your condition. This allows your physiotherapist to identify the contributing factors to help develop a personalised treatment plan. The initial appointment lasts about one hour, during which your physiotherapist will happily educate you on your pelvic floor concerns using diagrams and models.
To ensure a complete assessment, a digital vaginal and/or rectal examination may be recommended. This examination helps determine how your pelvic floor muscles are involved in your issues, enabling your physiotherapist to prescribe a more effective treatment based on the findings. For additional information about the internal pelvic floor examination, please refer to our internal exams information sheet – available via our linktree on Instagram.
You will have time to decide whether to proceed with the examination and to ask questions. You have the right to understand the procedure and decide without feeling rushed. Please note: an internal examination is not mandatory but is the most effective form of assessment and treatment.
We understand that pelvic examinations and treatments can be a sensitive subject, and we are here to support you every step of the way. We recognise the bravery it takes to discuss your health concerns. That’s why at Rahim Women’s Health Physiotherapy, you can expect a private consultation with one of our compassionate female physiotherapists, who will support you throughout your journey. Thank you for trusting us with your health.
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