Baby Splash Intro Presentation

Set aside a seated area within your facility where you can comfortably seat approximately 10 people. Quite often both parents will attend, plus support team (grandparents etc). Where possible use a quiet space where distractions are minimal.

Collect the attendance sheet and ensure that you have everyone in the allocated area. Sometimes families may get lost, so if necessary send out a search party to find them. Once everyone is ready, commence the presentation on time - do not leave families waiting.

INTRODUCTION

Hello and welcome to Rackley Swimming <insert venue name>. My name is <insert presenter’s name> and I am the swim school coordinator here at <insert venue name>. During today’s presentation we will have a quick chat about the features that are located within the facility, the benefits of baby swimming, and answer any questions that you may have. We will then enter the water and show you some of the many of the wonderful activities that you and your child will be enjoying during class time.

Rackley Swimming is a family owned swim school with 27 swim schools located across South East Queensland. Our friendly, qualified swim teachers are passionate about teaching children to develop the necessary skills and confidence they need to be safer in and around the water.

Splash Babies Program - What to Expect

Our FREE Baby SPLASH program caters for children from 2 months up to 6 months and aims to familiarise you and your little one with the water in a fun, relaxed and social environment. This program has been specifically designed to highlight the many benefits of spending time in the water with your baby, and will arm you with the knowledge and resources to better understand the early stages of baby swimming.

Even better - these classes are free for bubs (and their carers) from 2-6 months old. Once your bub turns 6 months, they will have the opportunity to graduate to our 3 level Discovery Program that caters for children from 6 months right through to 3 years of age.

Consistency in attendance and frequency is the key - Baby swimming is more than just fun , research shows that babies who swim experience better outcomes than non-swimming children across a number of different areas, including:

• development of motor skills, including coordination and balance

• cognitive learning skills, and

• social experience skills

Splash Classes are conducted Monday to Friday <list approximate times>, Saturday <list approximate times> and Sunday <list approximate times>.

HOUSEKEEPING

● Our centre operates year-round and our indoor pool is heated to 32° Celsius.

● Each class level is usually assigned a designated teaching area. Your teaching area will normally be the same each week and is signified by the area signage on the side of the pool.

● If you wish to make a booking at the conclusion of today’s introductory class, our customer service team will be able to help you with booking into your preferred days and times.

● If you have not already toured our centre, the change rooms are located <point out location>, we also have baby change tables <point out location> and on deck pool showers <point out location>

● Swim nappies are required. We suggest reusable nappies to make things more affordable, we also have disposable swim nappies available for purchase.

QUESTIONS?

SAMPLE CLASS

● Your teacher today will be <insert teachers name if not yourself>

● Today we will be in teacher area <notify teaching area>

Presenter to lead parents to teaching area, talking and answering questions if necessary.

At the conclusion of the sample class, the presenter should ensure that everyone hands their ticket back to the customer service team even if they do not wish to book. If not booking then note the correct level on their file and let them know that we will contact them within the next couple of days

Change the Status to the relevant field on Simply Book for all enrolled children - this can be done through the Calendar view.

The default status should be showing 'Moved to Links'. Update each family's status depending on the outcome

• Session Attended / No Booking - Moved to Leads Doc

• Session Attended / Does not wish to book

• Session Attended / Enrolled

• Non Attendance / No Show

The difference between the two 'Session Attended' options is that one has indicated they do not wish to enrol, the other option is for follow up.

For further content on Simply Book please click here