Software Support

Here you can find help with common software used in class everyday. This site will update as new issues and fixes arise.

You are always welcome to email me your questions or reach out to me via Teams. My email is hdea@psdschools.org.

Team Video Meetings

Direct access to your class meetings will be show in the calendar view. You will see your scheduled meetings all week and their times. You can also join the meeting from this view. Take me to teams online (using the Teams app on your computer is recommended)

Cannot Load StudentVue

Two things commonly happen. Wrong password (we reset your password this year) or username (username is your lunch ID only) or you googled for the link. Googling the link will return a link to another school district. Always use the link on the Student tab on the Boltz website. The login is the same as your login for your computer. Your ID number and your password.

Clear Browser Cache

Chrome can have problems with cache (stored site information you have visited) and sometimes needs to be cleared. Click here to see how to clear cache.

Download MS Office on your personal device

Did you know you can download Office on a personal device for free while you are a student at PSD? Here is the how to PDF

VPN for consistent Internet connections

If you experience internet drops or find that you need to restart everyday to get on the internet, please verify that you do or do not have VPN running. The image to the left (click your wireless icon at the bottom right of your screen) shows the PSD VPN running at the top of the wireless list. If you do not, please email me with your device bar code number. I will add your device to the VPN policy. VPN is not required for internet but I have found glitches with internet access when VPN is not running. Also, forcing a sync with PSD servers that manage your device can help. Here is a PDF for that process.

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