If you get stuck, have questions, or just want a little extra support getting set up, there are lots of resources available to you.

📞 BoldTrail Support

• BoldTrail Phone Support - (720) 370-6673
  ⏰ Monday–Friday, 7:00 AM to 4:00 PM PST

• BoldTrail Email Support - support@boldtrail.com

• Live Chat - Use the Live Chat bubble inside BoldTrail for quick help while you are working in the system.
  
  

📥 Extra Help: Have Your Contacts Uploaded For You

Want help importing your database into BoldTrail?

• Step-by-step instructions:
  https://help.insiderealestate.com/en/articles/7985030-boldtrail-onboarding-import-your-contacts

• Schedule a time with the BoldTrail team:
  https://go.oncehub.com/LeadConfig
  
  

🎓 PRS Training and Learning Resources

PRS Recorded Trainings
Watch on-demand trainings for getting started and using BoldTrail in your business:
https://vimeo.com/showcase/boldtrail?share=copy

🚀 BoldTrail Training Series – Live Every Week on Zoom

Ready to optimize, engage, and fill your pipeline? Join the weekly BoldTrail training series:

• Tuesdays | 9:00 AM – Optimize Your Settings
  Set up your account, streamline your workflows, and make BoldTrail work for you.

• Wednesdays | 9:00 AM – Pop Up Your Sphere
  Learn how to engage your sphere, deepen relationships, and generate more referrals.

• Thursdays | 9:00 AM – Fill Your Pipeline (Time or Money)
  Build a steady flow of opportunities with consistent actions and smart marketing investments.

Each session builds on the last and is designed to help you become more efficient, more connected, and more confident in BoldTrail.

Register once to attend all sessions:
https://insiderealestate.zoom.us/webinar/register/WN_47-i2vUqS-ONRM3_t8BFnw#/registration

🧭 Explore BoldTrail Base Camp

Access guides, how-tos, and additional support resources here: https://boldtrailbasecamp.officialiredemoaccount.com/pages/boldtrail-guides

🤝 PRS Support and One-on-One Help

If you need PRS-specific help, admin updates, or extra support:

• PRS Agent Services: AgentServices@PRSadmin.com

• For one-on-one BoldTrail help with Elle:
  Schedule a Zoom or in-person Spokane appointment: https://calendar.app.google/ybPEfnfnnq76xfjt8
  Or email: elle@PRSadmin.com

BoldTrail FrontOffice is your all-in-one platform for managing and growing your real estate business. It brings together powerful CRM tools, automated marketing, beautiful presentations, a customizable website, and smart client-communication features, all designed to save you time and help you stay connected to buyers and sellers.

What You Can Do in FrontOffice

✔ CRM & Contact Management
Organize your sphere, track conversations, add notes, set tasks, and keep every relationship moving forward.

✔ Beautiful Listing & Buyer Presentations
Create polished, professional presentations in minutes. Perfect for winning more listings and impressing clients with market insights.

✔ Marketing & Design Center
Access ready-to-use templates for flyers, social media graphics, postcards, and property marketing. All fully customizable.

✔ Automated Advertisements
Launch listing ads, retargeting campaigns, and property boosts quickly with easy-to-use advertising tools.

✔ Smart Campaigns & Automated Follow-Up
Keep clients and leads engaged with personalized drip campaigns, birthday & home-anniversary messages, and milestone reminders.

✔ Search Alerts & Market Reports
Send clients real-time listing alerts and monthly market updates so they always know what’s happening in their area.

✔ Mass Emailing & Texting
Communicate quickly with large groups or deliver personalized messages. Perfect for open houses, follow-ups, and database touches.

✔ Social Media Templates
Instantly generate engaging posts to promote listings, wins, events, and your brand.

✔ Agent Websites
Customize your PRS-branded website with your bio, listings, testimonials, and local expertise.

How This Helps Your Business

BoldTrail FrontOffice helps you:

• Stay organized

• Streamline follow-up

• Impress clients with professional marketing

• Generate more leads

• Build stronger, long-term relationships

• Save hours each week with automation

It’s everything you need to manage, market, and grow your real estate business, all in one place.

At Professional Realty Services, we want our agent partners to have every advantage possible in today’s competitive real estate market. Your success is our mission, and that means giving you access to the best technology, tools, and support available.

Why BoldTrail Matters for Your Business

BoldTrail was selected because it aligns with what agents truly need:

• A powerful CRM to support lasting relationships

• Marketing tools that make you look polished and professional

• Automation that saves you time and builds consistency

• Lead generation tools that help you grow your pipeline

• Easy-to-use systems that work for both new and experienced agents
  
  

We want you to spend more time doing what you do best. Helping clients, building your business, and closing deals, not struggling with complicated systems or scattered tools.

Our Commitment to You

We are committed to providing:

• Best-in-class technology

• Training and support for every experience level

• Resources that help you stay ahead in a changing market

• A platform that grows with you and your business

BoldTrail is more than software, it’s a foundation to help you build a scalable, successful real estate business with confidence.