Accessing BoldTrail FrontOffice is quick and easy. Here’s how to get started:
You can log in anytime at:
🔗 login.professionalrealtyservices.com
Use your PRS email and the password you created during onboarding.
If this is your first time logging in, you’ll need to use the Welcome Email sent to you during onboarding.
Open your BoldTrail Welcome Email
Click the activation link
Set your password
Log in using your PRS email and new password
This one-time activation is required before you can use the main login page.
If you can’t find your welcome email, get a password reset, or have trouble accessing your account, we’re here to help:
BoldTrail Support: support@boldtrail.com
Live Chat bubble inside BoldTrail
BoldTrail Phone Support - (720) 370-6673
Or contact AgentServices@PRSadmin.com for admin issues or to schedule a one on one support call.
If you get stuck, have questions, or just want a little extra support getting set up, there are lots of resources available to you.
BoldTrail Phone Support - (720) 370-6673
⏰ Monday–Friday, 7:00 AM to 4:00 PM PST
BoldTrail Email Support - support@boldtrail.com
Live Chat - Use the Live Chat bubble inside BoldTrail for quick help while you are working in the system.
Want help importing your database into BoldTrail?
Step-by-step instructions:
https://help.insiderealestate.com/en/articles/7985030-boldtrail-onboarding-import-your-contacts
Schedule a time with the BoldTrail team:
https://go.oncehub.com/LeadConfig
PRS Recorded Trainings
Watch on-demand trainings for getting started and using BoldTrail in your business:
https://vimeo.com/showcase/boldtrail?share=copy
🚀 BoldTrail Training Series – Live Every Week on Zoom
Ready to optimize, engage, and fill your pipeline? Join the weekly BoldTrail training series:
Tuesdays | 9:00 AM – Optimize Your Settings
Set up your account, streamline your workflows, and make BoldTrail work for you.
Wednesdays | 9:00 AM – Pop Up Your Sphere
Learn how to engage your sphere, deepen relationships, and generate more referrals.
Thursdays | 9:00 AM – Fill Your Pipeline (Time or Money)
Build a steady flow of opportunities with consistent actions and smart marketing investments.
Each session builds on the last and is designed to help you become more efficient, more connected, and more confident in BoldTrail.
Register once to attend all sessions:
https://insiderealestate.zoom.us/webinar/register/WN_47-i2vUqS-ONRM3_t8BFnw#/registration
Access guides, how-tos, and additional support resources here: https://boldtrailbasecamp.officialiredemoaccount.com/pages/boldtrail-guides
If you need PRS-specific help, admin updates, or extra support:
PRS Agent Services: AgentServices@PRSadmin.com
For one-on-one BoldTrail help with Elle:
Schedule a Zoom or in-person Spokane appointment: https://calendar.app.google/ybPEfnfnnq76xfjt8
Or email: elle@PRSadmin.com
BoldTrail FrontOffice is your all-in-one platform for managing and growing your real estate business. It brings together powerful CRM tools, automated marketing, beautiful presentations, a customizable website, and smart client-communication features, all designed to save you time and help you stay connected to buyers and sellers.
✔ CRM & Contact Management
Organize your sphere, track conversations, add notes, set tasks, and keep every relationship moving forward.
✔ Beautiful Listing & Buyer Presentations
Create polished, professional presentations in minutes. Perfect for winning more listings and impressing clients with market insights.
✔ Marketing & Design Center
Access ready-to-use templates for flyers, social media graphics, postcards, and property marketing. All fully customizable.
✔ Automated Advertisements
Launch listing ads, retargeting campaigns, and property boosts quickly with easy-to-use advertising tools.
✔ Smart Campaigns & Automated Follow-Up
Keep clients and leads engaged with personalized drip campaigns, birthday & home-anniversary messages, and milestone reminders.
✔ Search Alerts & Market Reports
Send clients real-time listing alerts and monthly market updates so they always know what’s happening in their area.
✔ Mass Emailing & Texting
Communicate quickly with large groups or deliver personalized messages. Perfect for open houses, follow-ups, and database touches.
✔ Social Media Templates
Instantly generate engaging posts to promote listings, wins, events, and your brand.
✔ Agent Websites
Customize your PRS-branded website with your bio, listings, testimonials, and local expertise.
BoldTrail FrontOffice helps you:
Stay organized
Streamline follow-up
Impress clients with professional marketing
Generate more leads
Build stronger, long-term relationships
Save hours each week with automation
It’s everything you need to manage, market, and grow your real estate business, all in one place.
At Professional Realty Services, we want our agent partners to have every advantage possible in today’s competitive real estate market. Your success is our mission, and that means giving you access to the best technology, tools, and support available.
BoldTrail was selected because it aligns with what agents truly need:
A powerful CRM to support lasting relationships
Marketing tools that make you look polished and professional
Automation that saves you time and builds consistency
Lead generation tools that help you grow your pipeline
Easy-to-use systems that work for both new and experienced agents
We want you to spend more time doing what you do best. Helping clients, building your business, and closing deals, not struggling with complicated systems or scattered tools.
We are committed to providing:
Best-in-class technology
Training and support for every experience level
Resources that help you stay ahead in a changing market
A platform that grows with you and your business
BoldTrail is more than software, it’s a foundation to help you build a scalable, successful real estate business with confidence.