Logging in is easy:
Visit:
🔗 https://my.brokermint.com/users/sign_in#/
Log in using your PRS email and the password you set during your onboarding.
New to PRS? You’ll receive a Welcome Email with activation instructions when your onboarding and BackOffice account are created. Your first login must be completed through that welcome email so you can activate your account and set your password.
Here are all the places you can get help while you learn and use BackOffice:
Watch our step-by-step PRS BackOffice training library:
https://vimeo.com/showcase/boldtrail?share=copy&fl=sm&fe=fe
Browse articles, FAQs, and walkthroughs here:
https://support.brokermint.com/en/collections/3908229-agents
Email Support: backofficesupport@boldtrail.com
In-App Support: Use the support options available right inside your Back Office dashboard for fast help.
Our PRS staff is always happy to walk you through Back Office, whether you need help understanding a checklist item, finding a form, or uploading documents. Contact your Managing Broker or the appropriate staff member using the contact information provided on the staff contact page.
You’re never on your own. Reach out anytime and we’ll make sure your transition into BoldTrail is smooth, easy, and stress-free.
You’ve got this!
BoldTrail BackOffice is your streamlined hub for managing transactions, compliance, documents, and financial workflows. All in one place. It gives you and your managing brokers complete visibility into every step of the transaction process while helping you stay organized, compliant, and efficient.
Whether you're writing offers, uploading paperwork, tracking commission breakdowns, or completing required tasks, BackOffice keeps everything simple, clear, and easy to follow.
Fast, intuitive, real estate–specific transaction management built for agents and brokers.
Guided checklists
Automatic notifications
Required forms and documents
eSignature
Deadlines and reminders
Compliance visibility
Easy upload and approval workflows
BackOffice takes the guesswork out of your paperwork so you can focus on serving clients and closing more deals.
Track commission details, payout structures, deductions, and transaction balances so you always know exactly where things stand.
Everything is organized in one place, keeping your workflow cleaner, faster, and more automated. No more searching emails or wondering what’s left to complete.
BoldTrail BackOffice keeps your business running smoothly behind the scenes so you can operate with clarity, confidence, and peace of mind.