Volunteering with our team means offering more than veterinary services—you’re building trust, reducing barriers to care, and honoring the dignity of every person and pet we serve. Many of these pet parents have experienced trauma, discrimination, and social marginalization. Your awareness, empathy, and communication skills make a direct impact.

This training will help you understand the foundations of:

• De-escalation techniques

• Cultural humility

• Trauma-informed care

• Implicit bias

• Respecting gender identity and pronouns