CALL 211 or 1-866-698-6155 24 hours a day/7 days a week | TEXT your zip code to 898211 (TXT211) | EMAIL help@211info.org - 211info is maintaining a centralized rent assistance waitlist open 9am January 5th, 2022
211info connects people with health and social service organizations. Child care and parenting, utility assistance, emergency management, food, health, housing & shelter, resource department.
Impact NW Dancing Tree Family Center - Housing & Safety Net
503-721-1740 | energy assistance hotline: 503-294-7444 | Current remote hours Monday-Friday 9:00am-5:00pm
See a list of office and service locations: https://impactnw.org/about-us/contact-us/
*Currently no public rental or energy assistance - call 211 for support*
Phone: (503) 283-6881 | energy assistance hotline: 503-208-2174 | Email: info@latnet.org
*offices currently closed, working remotely*
Family Stability Programs with bilingual/bicultural case managers that provide culturally specific and intensive support around securing stable and affordable housing and locating emergency rent and utility assistance.
Contact us today to schedule an appointment or for more information. Phone: 503.988.3509 | Email: bienestardelafamilia@multco.us
**Spanish/Latinx -- helps family with rent and utility assistance if they are currently quarantined. Offers culturally responsive and linguistically appropriate services focusing on Multnomah County's growing Latinx Community, as well as serving other diverse groups and the community at large.
Heat & Power Assistance Phone: 503-405-7877 Currently not accepting new calls for energy assistance, can call for updates
Water Discount Phone: 503-548-0217 (need photo ID, social security numbers for everyone 18+, water bill, and income for last 30 days)
Human Solutions’ Utility Assistance program provides vital support services for very-low income residents in Portland and East Multnomah County by helping to pay their utility costs.
IRCO - Africa House Rental and Energy Assistance
Africa House Rental Assistance: 503-802-0082 | Africa House Energy Line: 503-234-1959 | Monday-Friday 8:30am-5:00pm | email: ashaa@irco.org
Currently not open to public, may call, email, or show up and ring bell for assistance outside of building
IRCO is able to offer culturally and linguistically specific services designed to empower families, including case management, life skills training, relationship building, health education, and anti-poverty assistance.
Call 503-253-9396 for further assistance | Monday-Friday 8:30am-5:00pm | email: piafc-info@irco.org
Currently not open to public, may call, email, or show up and ring bell for assistance outside of building
IRCO is able to offer culturally and linguistically specific services designed to empower families, including case management, life skills training, relationship building, health education, and anti-poverty assistance.
SEI Community Services - Energy Assistance Program
Energy Appointment/ Short Term Rent Assistance Line: 503-713-5590 or 503-240-0828
Appointment line available 24/7 may not have available appointments to schedule, can check back daily or call 211
Our program offers eligible clients emergency payments for electricity, gas, oil and water discount. The SEI energy assistance hotline is open most Mondays at 9am until capacity is reached.
Native American Youth and Family Center
503-288-8177 | Monday-Friday, 9:00am-6:00pm
NAYA’s wrap around services include programs that are essential to the health and wellbeing of a family when times are difficult. Programming such as emergency energy assistance, clothing closet, food pantry, homeless services and domestic violence interventions exist to respond to the real life emergencies that impact Native families and individuals.
503-669-8350 | Monday-Friday, 8:30am-5:00pm
Limited space available, call for more information or appointment
Appointments available for enrollment in Portland Water Bureau discount program.
971-386-2124
Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. If you need help paying your electric bill, enter your county or zip code below to find out who has energy assistance in your area and how to contact them.
SnowCap Community Charities
503-674-8785 | Monday-Friday 10am-2pm & Monday/Wednesday 6pm-8pm
SnowCap has been working to provide food, clothing, advocacy, trimet fare and other services to Multnomah County.
Assistance is available once bills are 51 days past due. 3 months matching funds pay $ for $ on your bill for each qualifying payment.
Up to $500 matching grant. Go to portlandgeneral.com/help/covid-19/helping-residential-customers
Call: 800-542-8818
Up to $300 forgiven. Go to pacificpower.net/assistanceplus
Call: 1-888-221-7070
Up to $300 forgiven. Go to nwnatural.com/paymentassistance or call 1-800-422-4012
Oregon Arrearage Management Program (AMP) Customers in Oregon in need may be able to receive assistance and choose several grant options available to help with a past-due balance. This new program provides instant grants of up to $300 and even more options for larger balances.
Call: 800-422-4012 for qualifications and to enroll in customer payment plans.
2 year enrollment in a monthly discount & once-a-year $500 crisis voucher
Call: 503-823-7770
Oregon Energy Fund, St. Vincent De Paul, and WOEC’s Care to Share energy assistance funds are available to qualifying members
Call: 971-294-3248
Phone and Internet Providers Verizon | Comcast Xfinity | AT&T | T-Mobile
*Emergency Broadband Benefit* recipients fully enrolled as of December 31, 2021 will automatically continue to receive their current monthly benefit until March 1, 2022.
The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program (EBB Program) to help low-income households pay for internet service and connected devices.
If your household is eligible, you can receive:
Up to a $30/month discount on your internet service
Up to a $75/month discount if your household is on qualifying Tribal lands
A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
Only one monthly service discount and one device discount is allowed per household. To receive the connected device discount, consumers need to enroll in the ACP with a participating provider that offers connected devices (Note: not all internet company offer device discounts.) The internet company will provide the discount to the consumer.
APPLY HERE: https://acpbenefit.org/how-to-apply/
ACTIVE Agency Assistance Programs
NATIVE AMERICAN YOUTH AND FAMILY CENTER (NAYA) (Closed for May)
NAYA Energy Assistance hotline will be open June 7th 10-10:10am please call (503) 972-2463
SELF ENHANCEMENT INC (SEI) Energy Assistance hotline (503) 713-5590