Help Desk General Information
Webex
Webex is the online meeting software of choice at MassBay Community College; all Staff and Faculty are assigned a user account.
AntiVirus Software
While MassBay does not provide or support any particular AntiVirus software product for home/personal computing systems, if you are uncertain of how to proceed, we are currently recommending Avira. Use the button below to navigate to their website for information and download.
Public Safety
Emergency Message System
This system can call, email and text you if the College has a weather related closing or if there is an emergency on campus. We strongly encourage everyone to enroll.
Please note the link provided here is exclusively for Employees & Current Students. All non-MassBay/Contracted employees may request enrollment by emailing helpdesk@massbay.edu.
IT Support Information
To contact the IT Helpdesk, email helpdesk@massbay.edu or call 781-239-2440 - available 24/7/365
Add Value to One Card/Check Balance for Managed Print
This system is only accessible from on a MassBay campus. Use the blue and yellow button below to add value or check your balance in your managed print account.
Note: None of the actual value is stored on the One Card, the One Card is used to authenticate the link to the account where the value is stored.
Admissions & Financial Aid
Admissions Office 781-239-2500
Admissions Email address: info@massbay.edu
Financial Aid Office 781-239-2600
Financial Aid Email address: finaid@massbay.edu
Office of the Registrar
Office of the Registrar 781-239-2550
Registrar Email address: registrar@massbay.edu
Student Accounts
Student Accounts 781-239-2540
The Student Accounts Office collects all student tuition and fee charges and is also responsible for disbursement of funds owed to students. Questions regarding invoice dates, account status, third party payments, or problems in satisfying your college financial obligation, should be directed to the Student Accounts Office.
One Card Office Email address: onecard@massbay.edu
The One Card is the official identification card of MassBay Community College and issued to every employee and student. You will find that the One Card is an essential key to campus life; apart from being your official form of identification, it will be used for many other college services.
Library
Location:
Perkins Library, Wellesley Hills Campus, 2nd Flooe
Phone: 781-239-4210
Ask a Librarian: askalibrarian@massbay.edu
Text a Librarian: 781-252-7377
Book Store
Facilities
Marketing