Step by Step Tech Guide

Step 1: One Login

You should receive a communication from the Office of Information Technology (OIT) containing your username and initial password. One Login is our Single Sign-On (SSO) solution that serves as a portal to all of your available computer applications. If you did not receive this communication, please email helpdesk@massbay.edu or call 781-239-2440 to request your credentials.

Here are some tutorial resources for One Login

Step 2: Email

Your MassBay account is the primary tool used for communication with the college and students. You should spend some time at the start ensuring you can successfully access your email account and learn about some of the most useful features.

Here are some tutorial resources for Email

Step 3: Bay Navigator

All employees will use Bay Navigator to check or modify personal information on file, enroll in the Emergency Message System, and upload COVID vaccination information. Additionally, Faculty will use Bay Navigator to enter student grades at midterm and at the end of each semester.

Here are some tutorial resources for Bay Navigator

Step 4: Blackboard

Blackboard Learn (commonly referred to as "Blackboard") is our learning management system. Faculty will use it to provide class content, issue assignments, conduct tests and other class work. Staff may use Blackboard at times when participating in college service and Governance.

Here are some tutorial resources for Blackboard

Step 5: Webex

Webex Meetings (Webex) is a cloud-based web and video conferencing tool that we use for remote delivery of classes, remote college meetings, remote office hours, etc.

Here are some tutorial resources for Webex