Orienting your Smartboard
View video at the 1:27 minute mark.
Black screen displayed (no video)
Check that the USB cable is connected to the computer.
Check that the USB cable is connected to the camera.
Disconnect and reconnect the USB cable.
Check that the document camera is powered on (the LED at the front should be blue)
Restart the Ladibug application.
Click on the floating Ladybug icon.
Click the button in the top-left corner of the floating buttons so that it appears to be indented.
If these steps to not resolve the issue please create a ticket in Incident IQ.