Chat

Jump to a Section

How to Use Teacher Chat

  1. Toggle on the Chat button in the top right of your active session view (Screens or Timeline view)

  2. Click on the Chat icon that appears towards the bottom right corner of the screen

  3. Click on a connected student’s name

  4. Enter text in the dialogue box, and press Enter or click the icon

  5. Your message will appear in a similar window on the student’s screen

Start a Chat from an Individual Student's Tile

With chat enabled in the active session, start a chat with a specific student by clicking on the chat bubble icon in the upper right corner of that student's tile or from there enlarged screen view under the "Chat" tab.

Enabling/Disabling Chat for Individual Students

In your Screens view, you can enable a chat with an individual student by clicking on the chat icon in their screen tile (it will have a line going across it diagonally when chat is turned off for them).

After clicking the chat icon to expand the screen preview for that student, you can send a message in the chat panel or use the toggle near the top-right corner of the expanded screen preview to enable chat with that student.

Once you've enabled chat with the student, you can use the toggle to turn it back off at any time.

When viewing the normal Screens view of the session, you will be able to easily see which students have chat enabled and which students have it disabled.

Reviewing Chat History from Past Sessions

GoGuardian Teacher now provides the ability to review historical chat sessions with students and teachers.

  1. Navigate to teacher.goguardian.com

  2. Click on the classroom in which the desired chat conversation took place

  3. Click the session date/time to open the timeline view for that specific session.

  4. Click the text icon at the bottom right corner of the session to open all chats with students during the specified session.

Chat Notifications

To turn on Audio Alerts and Desktop Notifications:

  1. Toggle Chat to On

  2. Click on the three vertical dots to the right of enabling Chat

  3. Toggle Audio Alerts on

  4. Toggle Desktop Notifications on

Broadcast an Announcement

With Teacher Chat enabled, you can send an on-screen message to your entire class. Once received, your students must acknowledge the message to continue.

  1. Enable Teacher Chat

  2. Click the blue Chat bubble

  3. Click the Megaphone icon in the top right corner

  4. Type your message

  5. Click Send Announcement

  6. A message will be sent to all connected students that they will need to acknowledge by clicking Got It.


The announcement feature can also be used for individual students by selecting a student first and then clicking the "Send Announcement" button. This feature is useful for students who may need a firmer reminder or warning rather than a chat. Students must select "Got it" to continue.

Another way to send announcements to an individual is while chatting with the student while viewing the enlarged preview of their screen: