Do not make large changes while the migration is ongoing

• Do not delete messages or organize your mail during the migration.

• Why? This will delay the migration.

Please reconfigure your mobile device to work with your new Google Workspace Account.

• Why? This will help ensure that you receive all new incoming mail after the migration begins on the day before Go Live.

Move all needed items out of your trash and to a folder.

• Why? Your Outlook trash will not be migrated to Google Workspace.

• If you want certain items from your trash to be accessible in your Google Workspace account, please move them from the trash and into your inbox or another folder.

Move all archived messages you need access to into a folder.

• Why? Your personal archives (PST’s) will not be migrated to Google Workspace,

• If you want certain items from your archive to be accessible in your Google Workspace account, please move them into your inbox or another folder.

• Please note, your archives may not immediately migrate. Please allow 7 business days for your archives to display in Gmail.

Delete your deleted items/Trash

• Why? This reduces the size of your work mailbox overall and can help make the migration faster for everyone.

Rename any folders in your inbox that have a / or \ in their name

• Why? Google Workspace will interpret the / or \ as a separator and will create two different folders.

• For example, a folder called “Agenda/Minutes” will split into two labels- one for “Agenda” and another for “Minutes.”

If you haven’t already, register for our Training Sessions

• Why? Even if you’ve used Gmail for years as your personal mail tool, we guarantee that working with Google Workspace in a professional setting will be a new experience.

• There are many features and tricks for tools such as Gmail, Google Calendar, Google Drive that are particularly useful to keep in mind at work.

• We’ve recruited professional Google Trainers to give us customized training based on our culture and workflows.

MAIL

Emails body larger than 25mb

• Email messages over 25 mb, not including attachments, will not be migrated.

Forward or Reply arrows

• Gmail doesn’t mark messages you’ve forwarded or replied to with a small arrow icon, like Outlook does.

Images within your signature

• But you can easily add an image into your signature once in Gmail).

Additional signatures

• Gmail only allows one signature by default, but there is a workaround using a feature called “Canned Responses” in Gmail.

Mail rules

• You will have to recreate these in Gmail as Filters.

Delegated Mailboxes

• Please make a note of the delegation settings on your inbox

• Re-share your mailbox once migrated

Personal PST’s

• Move your PST’s to your active Inbox prior to migration

• If you did not move your PST’s prior to migration and need to access them, please follow these instructions

Drafts & Sent Sub-Folders

• If you have created sub-folders under drafts/sent, the folder will not migrate

• If you would like the folder migrated, move the folder under your Inbox

Empty Folders

• Folders that contain no messages

CONTACTS

• Shared Contacts

CALENDAR

• Calendar attachment

• Delegated calendars