Yes!

• Open your settings in Gmail

• Scroll down to desktop notifications

• Select 'Mail notification sounds'

• Select a sound of your choice

When you first log into Gmail, you will receive a prompt to enable desktop notifications for Gmail. Click on OK. After this is enabled and you wish to turn off notifications, click on the cogwheel, settings, and on the general tab scroll down to desktop notifications and select "mail notifications off". In addition, notifications must be enabled in chrome:

• Open your settings in chrome

• Scroll down to advanced

• Choose content settings then notifications

• Click add and type in the following URL: https://mail.google.com

Yes, under Settings > See All Settings, you can set maximum page size up to 100.

There are a number of reasons why this may be happening. Most often, this is caused by an abnormally large image that is stretching the width of the email beyond the normal email boundaries. Other times, it could be a migrated message from your legacy email platform. It could also be because you’re using Gmail in Internet Explorer (which is not optimized for Google Workspace), rather than in Chrome.

Regardless of the cause, here a few ideas to make your email viewing a bit easier.

1. Use Google Chrome to temporarily Zoom Out of the page so that the email content is smaller and therefore fits in the available email window (and don’t forget to zoom back In once you’re done reading the faulty email)

2. Try popping out the email into its own moveable window by holding shift when you click the email in the inbox

Conversation view "groups" together messages, for better or for worse! If you delete or archive a conversation thread, then all messages will go into the trash together. To delete just one message, use the three dots (skinny snowman) to the right of a specific message.

If you regularly prefer to just delete/archive one of the messages within the thread, then it might be better for you to turn off conversation view. (When accessing Google Support pages, please note that it opens in a new tab. To return to the Going Google Site, return to this tab.)

That functionality is not built into Google and is only available through a Chrome extension. Check with IT for a list of approved chrome extensions

Conversations are held together by the subject line. Once the subject line is edited, a new conversation is started.

If you created a label that you'd like to use for categorizing mail later, then you might want to hide the label.

All the email within your folders and subfolders will be copied to Gmail and will be labeled with the same folder names. However, please note that any folders that contain a “/” (a slash) in their name will be divided into a folder and a subfolder when moved in Gmail.

Yes. You need to enable that feature. Go to Mail, Settings, Quick Settings, Reading Pane. You can select 'Right of inbox' or 'Below inbox'

Once done you will see a new preview icon on the mail interface (top right hand corner) that will let you toggle between the listing and preview.

The secret is to use "nested labels." To make one label under another label (like a subfolder), hover over the label you’d like to nest and click the 3 vertical dots. Select “Edit”. Within the resulting pop up window, you'll see an option to check a box "Nest Label under." Check that, and then you'll be able to select which Label it should live under.

If you are modifying many labels, it may make more sense to do your organizing from the Settings. Go to Gmail Settings gear, and select "Settings." Then go to the Labels tab, and scroll down to the bottom of the page where you can see all of your custom labels. Find the label you'd like to nest and on the right-hand side, click "Edit." Within the resulting pop up window, you'll see an option to check a box "Nest Label under." Check that, and then you'll be able to select which Label it should live under.

Once a personal contact label has been created (or confirmed to have been migrated successfully into Google Contacts), you can send emails to the personal contact label via Gmail or via Google Contacts. For more information on how to email Personal Contact Labels, click here. (When accessing Google Support pages, please note that it opens in a new tab. To return to the Going Google Site, return to this tab.)

When a contact appears outlined in orange, it means that it's not part of your Personal Contacts. (To see what contacts are in your personal contacts, use the navigation waffle and find Google Contacts.) However, the moment that you email someone, then the person is added to your list of contacts in Google Contacts, which means that the orange outline will go away!

Yes, in the email reply click on the icon (looks like a box with an arrow pointing up and right) next to the printer icon in the top right of the email when hovered over, the icon is named "In New Window" select the icon to pop the window out.

1. Open Gmail.

2. Check the box next to the message that you want to attach.

3. At the top, select More from the drop-down menu option, then select Forward as attachment.

4. Enter a recipient, subject, and any message text.

5. Click Send.

If you'd like to learn more about attaching an email to an email click here.

1. Open Gmail.

2. Check the box next to the message that you want to attach.

3. Right-click on the email and select Forward as attachment

If you'd like to learn more about attaching an email to an email click here.

If you are someone who likes to keep your inbox cleaned up, then you will want to remove an item from your inbox (aka. archive or remove the Inbox label). Moving the email will apply a label while also moving the message out of your inbox (aka. archiving).

Maybe you want to label an email, but keep the conversation visible in the inbox until it's resolved. In that case, you may not want to "move".

The secret is to use "nested labels." To make one label under another label (like a subfolder), hover over the label you’d like to nest and click the 3 vertical dots. Select “Edit”. Within the resulting pop up window, you'll see an option to check a box "Nest Label under." Check that, and then you'll be able to select which Label it should live under.

If you are modifying many labels, it may make more sense to do your organizing from the Settings. Go to Gmail Settings gear, and select "Settings." Then go to the Labels tab, and scroll down to the bottom of the page where you can see all of your custom labels. Find the label you'd like to nest and on the right-hand side, click "Edit." Within the resulting pop up window, you'll see an option to check a box "Nest Label under." Check that, and then you'll be able to select which Label it should live under.

For this example, start in the 'In Progress' label and use the select all box at the top of the mail list. You may need to use the drop down arrow next to the check box to select All. Once you’ve selected the emails that you want to move, click the Label Icon along the top and uncheck the 'In Progress' label and check the 'Complete' label. Select Apply.

A stars meaning is fairly arbitrary. You get to assign a meaning to Stars and are only visible to you in your inbox. In your default view, stars are on the left of the message near the checkbox.

The default star is yellow. You can enable additional stars in the General tab under Settings. To cycle through stars, enable them first and then keep clicking through until you find the color star you want. To unstar an item, click the star again to turn it off.

To enable colored stars in Gmail, click on the Gmail Settings Gear, then on Settings, and you'll find yourself in the General Settings tab. From there, scroll down about halfway down the page, and you'll find the "Stars" section. Drag the colored stars (or non-stars) you'd like to use into the "In Use" line, and then once you're done, scroll to the bottom and click "save settings." Then, to use the different colored stars, click on the star on a message repeatedly and you'll see the colors cycle through! More instructions here. (When accessing Google Support pages, please note that it opens in a new tab. To return to the Going Google Site, return to this tab.)

Yes. In Google, these type of rules are called "Filters." To create a filter in Gmail, click on the drop down arrow on the right side of the Gmail search bar. Enter in your specific criteria (e.g., "All messages from fjones@company.com sent to me after Date] "). Once finished with your criteria, click on the "Create Filter" link in the bottom right corner of the search box. In the resulting window, you will be able to specify where you want the email routed, and can even bypass your inbox. Lastly, if you'd like to apply your filter to items currently in your inbox, as well as to all future messages (which is the default behavior of a filter), check the box that says, "Also apply this filter to "#" matching conversations."

If you'd like to learn more about Gmail filters, click here.

Gmail filters are akin to Outlook’s Rules, and are ideal for automatically organizing certain types of messages according to your specifications.

Gmail filters can accommodate multiple criteria, such as “Please delete all messages that my Aunt Kathy sent me between Nov. 2012 and Nov. 2014 that contained reference to “Cats” or “Katz,” However, creating a filter that appropriately layers multiple criteria can be quite a challenge. (When accessing Google Support pages, please note that it opens in a new tab. To return to the Going Google Site, return to this tab.)

• For a basic introduction to creating and managing filters in Gmail, click here.

• For in-depth detail about what type of advanced search operators can be leveraged when searching or creating filters in Gmail, click here.

Gmail, as a Google tool, is known for its strength in message searching rather than sorting. You can sort mail by oldest first vs. newest first by clicking the "1 - 50 of XX" that displays the number of messages in your inbox; but Gmail's search capabilities can also help you find those hyper-specific messages that you may have previously used 'sorting' for, such as "find a message from a specific colleague" or "find a message from a certain date." For these specific searches, hover on the right side of the Gmail search bar to reveal a small drop down arrow. Click on that arrow to reveal a drop down menu. To search for an email from a specific colleague, fill in the "From:" line. To find a message from a certain date range, select the desired date range in the "Date within" field. Or, simply conduct a Keyword search, which will search through all your mail, attachments and message content.

For more details about Gmail search, click here. (When accessing Google Support pages, please note that it opens in a new tab. To return to the Going Google Site, return to this tab.)

Yes. If using Boolean search operators (AND and OR), they must be capitalized to work. If you'd like to learn more about Boolean search operators, click here.

When converting Shared Mailboxes to Google, there are 4 possible Google solutions: (1) Google Groups, (2) Delegated Account, (3) Shared Calendar, or (4) Calendar Resource. To learn more about your Shared Mailbox such as when it will migrated to Google and how you can access it after it does, check out the Shared Mailbox page on the Going Google Site.

Yes! Team-related mail and calendar items such as Shared Mailboxes, Team Calendars and/or Shared Calendar Resources will be mapped to similar options in Google Workspace throughout the go-live phases. To determine how your Shared Mailbox has transitioned to Google, click here.

We understand that there may be business-critical workflows associated with your Shared Mailboxes or team calendars. If you are the owner of a Shared Mailbox or Team Calendar, please stay tuned for more information about the changes.

You can find your Calendar notifications in Settings>General>Event Settings.

To receive calendar notifications in your Gmail inbox for calendars that you manage:

1. Navigate to Google Calendar

2. On the left hand side, select the ⋮ icon next to the calendar you'd like to receive notifications on

3. Select "Settings and Sharing"

4. Scroll down to "General Notifications"

5. Select the notification options that you'd like

Unlike in Outlook, there is no centralized summary of all recent Mail or Calendar activity, nor is there a summary of upcoming activities in Google. This is not something that can be turned on or modified in Google Workspace- it is simply a difference in features between Outlook and Gmail.

In order for you to receive updates about new emails or invitations sent to your inbox or calendar, Google Chrome must be open and Gmail notifications and Calendar notifications must be turned on.

Google Tasks, which integrates with both Gmail and Google Calendar for maximum visibility of your upcoming to-dos, offers another ‘reminders management’ option. For instructions on how to use Google Tasks here.

While the default timezone may be set to a standard timezone, employees who are in other timezones can override this according to their local preferences. For instructions on how to change your timezone in Google Calendar, click here.

Yes! If you hover over that particular calendar's name and select the vertical ellipses, then click on "Settings." This will then bring you into a very limited Settings menu, but at the top will be your opportunity to rename the calendar. Luckily, renaming the calendar will give the other calendar your own nickname, and won't change the official calendar name! Nor will your calendar nickname be seen by others if you invite them to an event.

Unfortunately, you can't organize your "Other Calendars" section much aside from "Hiding" calendars if your list gets too full! Hiding Calendars can be done by hovering over a calendar name and clicking the "x" that appears. This will temporarily remove that calendar from your Other Calendars list. To bring the calendar back, you can just search for it again in the "Add a coworker's calendar" bar and it will pop right back up. You can also rename your calendars and use numbers as a prefix to create your own order.

Unfortunately not - while you can edit the color of individual events, there is no way to "name" the colors (like you could with categories before). Instead, if you make certain events "red" and others "yellow", you'll have to remember your own work system. Sometimes, Googlers who invent their own color-coding will create a Google Keep note that reminds them what each color means! Remember the only people who will see your colors are those with the permission level of Make Changes to Events and above. Those with view only access will not see your colors.

No. Reminders do not make you appear "busy".

You're right - marking an All Day event does not "gray out" your day. Instead it adds the event to the top of your calendar. However, if you make a large Busy Block (by clicking and dragging down the length of the day), then your day will be blocked off for others. Google does allow you to set an Out of Office/Focus event that will auto-decline all currently scheduled meetings or event invitations that occur during the Out of Office block.

You can "share" calendar events with others by inviting them to your events - you can invite non-Google Calendar users to any event and they'll see it on their (non-Google) Calendar.

Google Calendar’s Out of Office functions differently than the Out of Office in Outlook. When you create an Out of Office event in Calendar, it will automatically decline all currently schedule events during that time block and auto-decline any invites you receive for during that time.

You may also want to set up your email Vacation Responder. To learn how, click here.

Yes. You will still receive the mail invite, but it will auto-decline. You can still go into the invite and accept. Choose to "show declined events" in your calendar settings to make these events easy to find.

You will not see a lock when viewing the event. Also, it's important to know if you have given anyone the permission level of Edit events or Make changes and manage sharing because they will see private events.

Open your calendar and click on the options to the right of your name which will open your settings. Scroll down to see who you have granted access to your calendar.

No, it only adds the guest and gives you the option to send a notification to the new guest.

Yes. Open the email you wish to create an event from then use the vertical ellipses (the 3 vertical dots) at the top of that email and find the "create event" option. A calendar event tab will launch and the title and guests will auto-populate based on details from your email. You can also open an email and then create an event using the calendar app in the sidebar to the right of your Gmail page.

Some Rooms and Resources will be available to book from within Google Calendar on the Friday night of Go-Live.

For instructions on how to add rooms and resources to events, click here.

For instructions on how to add room and resource schedules to your calendar (so you can view their full availability), see the section on “Add a shared space calendar” here.

This is because Google Calendar is linked to Google Maps, just in case you're hoping to have a meeting at the local Starbucks or something ("Here's your closest Starbucks!"). However, you can also plow beyond its suggestions and just write in things like "My Office" or "My Desk" (don't select an address from the drop down). Then it won't be linked to places around the country.

Notes must be either written in or manually copy-and-pasted into the “Add description” box while creating an event, or typed notes (either in the form of a Word document or Google Docs) must be attached to the event as an Attachment.

For more information on attaching items in Google Calendar, click here.

For instructions on how to export your Team Calendar from Outlook, click here.

For instructions on how to create a secondary calendar in Google Calendar, click here.

For instructions on how to import a Calendar to that secondary calendar in Google Calendar, click here.

For instructions on how to share a Google Calendar with others, click here.

For instructions on how to transfer ownership of a secondary Google Calendar after it’s been created (say, in case of the calendar owner changing roles or leaving the organization), click here.

There are two ways to cancel an event. You can single-click and use the trash can icon at the top right of the box. You’ll then be asked, “Would you like to send cancellation emails to Google Calendar guests?” Google will also provide you with a space to add a note to attendees.

The second way is to double click on an event and and from the full edit screen select Delete from the More actions dropdown. The same “Would you like to send cancellation emails to Google Calendar guests?” and add a note to attendees box will pop up. For more information, click here.

Personal Contact Groups in Outlook migrate to Google Contacts as groups of contacts called “Labels.” For instructions on how to find and access Google Labels, click here.

A personal contact label is created by an individual user in Google Contacts. This contact label can only be accessed by the creator of the label.

A distribution is created in Google Groups and can be accessed by others in the organization.

Your personal contacts and personal contact groups will be moved from Outlook into Google Contacts. Distribution lists and directory contacts will also be available in Google Workspace after the migration.

The Global Address List is available in Google Workspace. Therefore distribution lists and employee emails should autocomplete when you are creating an email or inviting guests to an event.

Unless the contact is a company employee and in our Global Directory or you personally modified a contact record, no - at least not in a way like you could view in Outlook Contacts. For example, while you can go to Google Contacts, click on a Contact and see their contact card, you won't always be able to see as much rich information about their role, or their team hierarchy, or other things that you could see previously in Outlook Contacts.

By default, the directory pulls by first name. To modify this setting, use the gear icon in Contacts near the top right hand corner and select more settings, make your selection and click Save.

No, you will need to work with your manager to receive delegate access to their Google Contacts.

Some employees have discovered that the transition to Google Workspace has left them with duplicate contacts. There is, however, an easy way to fix duplicate Contacts in Google Contacts with a Merge tool.

For information on how to use the Merge contacts tool to safely and reliably reduce duplicates, see the Merge Duplicates section here.