Common Questions:
How do I pay technology fees? Fees can be paid online through Infinite Campus or in person at the campus bookstore.
Can my student personalize their Chromebook? Students may place a custom paper or scrapbook insert inside a clear case. Direct stickers, drawings, or markings on the device or official case are prohibited may will result in damage fees upon return.
What if a website is blocked? Websites are filtered for student safety and are only unblocked for academic reasons. If a specific site is needed for coursework, please ask the teacher to submit an unblock request directly to the Technology Department.
What should my student do if their Chromebook is damaged, lost, or stolen? Report the issue to the tech office immediately. Loaner devices are available during repairs, though repair or replacement fees may apply based on the circumstances.
What if my student forgets their login credentials or password? Students can request a password reset from the technology specialist or the librarians.
Does the Chromebook need to be charged at home? Yes. Students are expected to bring their Chromebook to school fully charged every day. Chargers should remain at home to prevent loss.
Can my student use a personal laptop instead of the school-issued device? To guarantee access to required learning applications, district security, and state testing platforms, students must use their assigned school Chromebook unless they receive an exception from their grade level administrator.
What if we do not have Wi-Fi access at home? Chromebooks support offline editing for Google Docs and Slides. For families needing home connectivity support, please contact their counselor or grade level administrator about mobile hotspot availability.
Is there an optional device protection plan or insurance available? No, optional device insurance is not offered. Parents and guardians are responsible for all repair and replacement fees associated with lost, stolen, or damaged devices.