About Us
The Compassionate Experience
Our Caring Hands Hospice and Palliative Care, LLC., has been serving the greater Brownsville, Texas, area since 2016. Founded by two Registered Nurses, Isabel Medelez and Abigail Galindo-Sanchez, Our Caring Hands Hospice and Palliative Care, LLC., provides compassionate and professional end-of-life care services for patients and families. Our staff of healthcare professionals is here to support your loved ones. We exclusively use innovative approaches to improve quality of life for our patients and their families.
Mission
Our mission is to participate as an active part of the community, improve the quality of life for patients and families, and to be the Compassionate Guide for the end-of-life care in our community.
Vision
To be the provider of choice and leader in our community for innovative solutions in end-of-life care.
Values
Integrity, Leadership, Ownership, Respect and Value for the Individual, Superior Service and Teamwork.
Integrity
We demonstrate the highest ethical standards of behavior by being fair and honest with our customers and each other.
We are committed to doing the right things for the right reasons.
Leadership
We improve end-of-life care by promoting patient choices and providing education and information to patients, their families and the medical community.
We promote community understanding and influence public policy regarding end-of-life issues.
We use creative approaches to improve quality of life and find better ways to provide service.
We each practice positive leadership in our area of responsibility.
Ownership
We are personally accountable for our work and professional development.
We are each responsible for the overall effectiveness of our organization.
We take pride in our work environment and project an image of professionalism.
We efficiently use our time to most effectively help those we serve
We are responsible stewards of our financial resources, using compassion as our guide.
Respect and Value for the Individual
We respect the diverse cultures and beliefs of our community and one another.
We seek diversity in experiences, backgrounds and ideas to make us a stronger organization
We have confidence in each other's capabilities and intentions and treat each other with mutual respect.
We engage the diverse talent and backgrounds of our people and provide opportunities for their growth and development.
Superior Service
We provide the highest quality, compassionate patient/family-centered care.
We serve our customers by being responsive, innovative and improving their quality of life.
Teamwork
We understand we can accomplish more together than we can alone.
We collaborate with our patients' healthcare providers, our community partners and each other.
Our Compassionate Team
Do you have a compassionate and collaborative heart, then join us.
Please send your resume to Careers@OurCaringHandsHospice.com
Isabel Meledez, RN
Administrator
Abigail Galindo-Sanchez, RN
Hospice Consultant
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