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The Operations Division serves the core mission of our fire department, responding to your emergency calls 24 hours a day, every day.
Proud To Serve
Proud To Serve
We're proud to serve the people of Overland Park, Merriam, portions of southeastern Johnson County and northern Miami County. We responded to a record number of calls in 2025 and did so with the same professionalism, competence and compassion that have been our hallmarks for generations. Thanks to everyone who has served the mission of the Overland Park Fire Department, both past and present.
Calls For Service
Calls For Service
We serve the second largest city in the state and several adjoining areas. We respond to more calls each year than any other fire department in Johnson County and 2025 was no exception.
2025 Total Calls For Service: 26,358 (4.10% increase from previous year)
2025 Total Calls For Service: 26,358 (4.10% increase from previous year)
EMS Calls: 19,379
EMS Calls: 19,379
Fire Calls: 6,830
Fire Calls: 6,830
(That's an average of more than 72 calls per day!)
(That's an average of more than 72 calls per day!)
Response Time:
Response Time:
If you called 911 for a fire or medical emergency (code 1 call) in 2025, the first responding unit from our station got to your door in 4 minutes and 18 seconds on average. That's well below the 5 minute gold standard for the industry!
Resource Placement
Resource Placement
As our city grows and response densities change, we adapt. We're constantly analyzing our data to find the most efficient and effective ways to respond to your emergency. This map illustrates call volumes for 2025 by areas we serve.
How many calls did we run each month and for what types of problems did people call 9-1-1?
How many calls did we run each month and for what types of problems did people call 9-1-1?
Data Driven
Data Driven
In 2025 we updated our data systems to FirstWatch, a specialized reporting platform that provides real-time data analysis, situational awareness, and enhanced performance monitoring. This transition allows us to capture information with greater precision and consistency than ever before. Because these advanced reporting methods establish a new, more reliable baseline for our operations, this data will serve as our official standard moving forward. We're confident these improved systems will help us ensure the highest level of service and transparency for the communities we protect.
The 75% Got Our 100%
The 75% Got Our 100%
Roughly 75% of the calls we ran last year were for Emergency Medical Services. All of our responders are certified by the Kansas Board of EMS as emergency medical technicians (EMTs) or paramedics and operate under the guidance of the Johnson County Medical Director.
Overland Park is one of the best Places TO LIVE!
Overland Park is one of the best Places TO LIVE!
Our sudden cardiac arrest save rates are typically among the best in the nation! Many EMS providers simply count the number of people for whom they are able to return a pulse. OPFD uses the Utstein Survival Score, which includes patient viability, return of circulation and (most importantly) successful hospital discharge with little or no neurological deficit. In other words, we're looking at final outcomes.
According to the Cardiac Arrest Registry to Enhance Survival (CARES), the national Utstein save rate for 2024 (most recent report available) was 33.4%. Our sudden cardiac arrest save rate for 2025 was 34.8%. While we're above the national average, we are always striving to do better.
Our success comes from investing in all aspects of the chain of survival. We work with the Johnson County EMS system
to adopt the highest standards for EMS care and delivery. We also work with the Johnson County Emergency Communications Center to ensure early recognition and coaching from dispatchers. Finally, we partner with Johnson County HeartSafe and 13Beats to increase awareness and training for bystander CPR and AED usage. In 2025 we trained 286 people in CPR and AED usage to ensure that life saving care starts as early as possible in critical situations!
This investment paid dividends for 15 sudden cardiac arrest survivors in 2025 and Kevin Rider is one of them.
There's An App For That!
There's An App For That!
Two essential links in the "Chain of Survival" are bystander CPR and Automated External Defibrillation (AED) use. Because of this, we're always looking for ways to improve and increase these efforts. And guess what? There's an app for that! PulsePoint is a free, downloadable application that allows users to receive real-time alerts when CPR is needed nearby and even get directions to the closest AED!
Statistically, you're most likely to use these efforts on someone you know and love, so join this lifesaving network by downloading the PulsePoint app and registering your AED today!
We're always looking for amazing people to join our team and help serve our mission. If you want to know more about employment opportunities with the Overland Park Fire Department, visit us at JoinOPFD .
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