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Today, Opendoor sells 100% of our inventory on the MLS, to buyers largely represented by their own agents.
The goal of the Exclusive Listings initiative is to build an Opendoor marketplace for homes, initially leveraging our exclusive supply (Opendoor-owned homes) to enable the sale of these homes directly to the customer.
Customers must sign up on this site to receive notification about the exclusive homes: https://www.opendoor.com/exclusive-listings
To tour the home, customers must call to be verified and granted access to the home via SMS code - NO APPOINTMENT NEEDED
Customer calls G-Team via a dedicated number: 855-476-0049
G-Team to perform normal customer verification (if needed)
Once verified, G-Team can:
Try to remote unlock the home
Provide code via SMS
Last Resort - provide rotating code verbally
Reminder: we do not need to book appointments for these visits.
This home is an exclusive listing. Please give access once the customer has completed the verification process. If a customer asks questions about the process or offers, transfer them directly to the Exclusive Listings support team at 512-706-9938
FAQs
FAQs
What should I do if the customer is not verified?
If the customer can’t be verified, deny access like you would for someone making an appointment.
What should I do if the code or lock does not work?
Log the access issue via Visitor Feedback, as you normally would.
If the customer wants more information, who should they contact?
Customers can contact the Exclusive Listings support team at c
How should a customer make an offer on a home in Exclusive Inventory?
Customers should be directed to Exclusive Listings website https://www.opendoor.com/exclusive-listings or should be transferred directly to the Exclusive Listings support team at 512-706-9938
What do I do if the home is in Austin, but Nomad will not let me grant access?
File a bug here
What will the customers see on the front door?
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