Learners of all abilities should be able to interact in your synchronous class sessions via Zoom. There are some features and teaching strategies you can incorporate to ensure you don't exclude any individual from getting the most out of the experience.
If you have someone designated to take notes (an accessibility best practice), you can enable closed captions, which allows your notetaker to transcribe what's being said in real time.
If your institution or organization has this third-party feature, you can also enable Automatic Live Transcription, but keep in mind that it should be used for accessibility, not for accommodation.
If you need to provide this accommodation, contact your institution's digital accessibility consultant, disability student support office, or office of information technology for assistance.
Both Google Slides and PowerPoint generate automatic speech-to-text as live captions. Since these algorithms take their cues from your slide content and speaker notes, include key information, important numbers and difficult vocabulary. Multimodal teaching also help students who have a unstable connections, hearing impairments or language proficiency challenges. Note: this is NOT a replacement for academic accommodation.
When recording to the cloud, Zoom produces a computer-generated audio transcript of the meeting. While helpful, these do require some editing for accuracy, particularly if sharing with users who depend upon captions to interpret the information. Be sure to error check your Zoom recording audio transcript before sharing your recording link!
Don't forget that students access the Zoom interface from different kinds of devices, including mobile phones, tablets and laptops, so your verbal descriptions should account for those differences.
Below are some considerations for inclusive teaching. You'll be taking into account your students' cognitive load, helping them manage their technologies, and considering their diverse learning abilities.
If possible, provide course material prior to class. Even drafts help students follow your thoughts and orient themselves during class.
Set the expectation of the sequence and structure of your lecture and activities
Let your students know if you'd like them to physically raise their hands (when using Zoom video), use the Zoom "Raise Hand" feature or post their questions in Chat.
Stay flexible regarding non-critical class requirements. For example, explain your position that watching your students' expressions helps you adjust your teaching, and invite student to discuss how they might provide feedback if they feel uncomfortable turning their video on.
Use a standalone microphone to pick up your voice clearly and eliminate background noise.
Use as few concurrent tools as you can. Managing multiple tools, particularly on small screens, contributes to cognitive overload. Even within Zoom, the polling feature is not accessible, and so you might have to mix in PollEverywhere. Weigh against your learning objectives to decide if you need to prepare alternatives such as offline quizzes in case live features don't work.
Spend extra time in describing what students are expected to see or how to follow along with a demonstration. For students who can't see the screen or have their eyes on their notes, small motions such as mouse movements may be lost during a live video. Try increasing the size of your mouse pointer, hover longer over a link and verbally describe what you’ll be clicking on.
Repeat the questions posed in Chat before you answer. In order to focus on you, your students might have turned off Chat and not see the questions.
Since large groups have a tendency to talk over each other, use breakout rooms in Zoom for small group discussions. Be clear about transitions to breakout rooms to help your students orientate. Once they are in the breakout rooms, you may broadcast instructions to all breakout rooms and check in on each group. Breakout room participants will get a one-minute warning before breakout room sessions end and they are automatically placed back in the main session. Note: Up to 50 breakout rooms can be created with a maximum of 200 total participants across all breakout rooms.
Pin the video of someone whom you need to pay attention to (e.g., remote interpreter, teaching assistant).