Design process model

We followed ADDIE as our design process model, incorporated aspects of design thinking into each phase.

ADDIE consists of 5 phases: 

1. Analyze. In this stage, we conducted our learner and content analysis, which we used to refine our initial learning goals and objectives. 

2. Design. In this stage, we we followed set the instructional design, activities, media and technology approach to our design, grounded in relevant learning theories. We followed the the double-diamond to diverge and converge on ideas, ultimately narrowing down from our initial design ideas to our final design solution and prototypes. 

3. Develop. Due to the time constraints of the project, we focused on developing only one part of our learning solution more fully: our professional communications module. We focused on developing prototypes of our elearning course on building professional communications with an AI tool for feedback and practice.

4. Implementation. Due to the time and academic constraints of the project, our implementation stage was limited to preparing materials for and trainings for test learners.

5. Evaluation. In this phase, we developed an evaluation plan. Due to the time constraints of the project, again, it focused on only one module and 2 methods of observational user testing and interview. onducted user testing with 6 individuals. We recorded user testing sessions and compiled task completions, utterances, and analysis in observation reports. We conducted post-testing interviews with all users, compiling verbatims into a Miro board and using affinity mapping to identify key themes to action on in subsequent revisions. We also completed a (mock) evaluation report for key leadership and funders.

Empathy was key throughout each of these five stages, from conducting our learner analysis to affinity mapping in our evaluation plan.