(315) 448-6555 Comprehensive Psychiatric Emergency Program at St. Joseph's Hospital in Syracuse, open 24 hours, 7 days a week
St. Josephs also has a 24/7 Mobile Crisis number to call to speak with either a social worker or Triage nurse. They can provide mental health support over the phone or arrange for in-person visits. They can also help access mental health services as soon as possible.
If the need is immediate or dangerous, please call 911 or 988 or 211
Emergency Psychiatry Services
750 East Adams Street
315-464-5611
St. Joseph’s Hospital Mobile Crisis Outreach
Monday-Saturday: 8:00am- 8:00pm (This is for any age/student does not need to be 18 to call this)( Speak with Triage Nurse) Provides mental Health Counseling over the phone. They can arrange for in person visit or assist with access to mental health services as soon as possible.
(315) 569-4129
Liberty Resources Mobile Crisis 24/7
Crisis Connect: 315-251-0800
Crisis Services Hotline: 855-778-1900
Email: crisislead@liberty-resources.org
Provides a safe and accessible environment for young people who are experiencing a mental health crisis. During their stay, the young person recieves support, guidance, and therapy from trained professionals. Anyone may refer a young person to the program. Call the referral hotline available 24/7: 680-895-0666. Children's Crisis Respite is paid for by the youth's health insurance.
(315)464-5565 (press the option Nurse to share information) Emergency room for children, open 24 hours, 7 days a week
(315) 468-3260 24 hour help for victims of domestic violence (Ages 18 and up)
McMahon-Ryan Child Advocacy Center
(315) 701-2985 (Hours 8:30 a.m.-4:30 p.m.) Information about how to report child abuse, intervention and education.( Ages 17 and under).
Call 1-800-342-3720 to report child abuse off hours. Call (315) 218-1966 for reporting knowledge or suspicion of sex trafficking
(315) 463-1100 ( Hours Monday -Friday 9:00 a.m-4:30 p.m.) Onondaga County's Intensive Case Management Children & Family Program; provides clinical case management services to families with one or more seriously emotionally disturbed child or adolescent experiencing a crisis.
CONTACT Hotline
(315) 251-0600 24 hour suicide prevention and crisis counseling and referral. This is a resource for any age and can assist with activating emergency mobile unit.
Dial 211 for Information and referrals for human services within a five county region. This is a hotline to help families and individuals find referrals for help with things such as housing, food, mental health, substance abuse, disaster relief, legal assistance and finances.
National Suicide Prevention Hotline: 1-800-273-8255 ( connects to local 988 number)
National Adolescent Runaway Hotline: 1-800-621-4000 ( Connects to resources for runaway and homeless youth, National data base)
Resource for Teens that Cut: 1-800-366-8288 ( not a crisis line) (info@selfinjury.com for specific questions) ( cybertipline.org
National Center for Missing and Exploited Children Cyber Tip line 1-800-843-5678 or cybertipline.org) (To report suspected online child sexual exploitation)
Domestic Violence & Sexual Assault Crisis
Vera House (24/7)
(315) 468 – 3260
Trevor Project LGBTQ+ Crisis/Support (24/7)
1-866-488-7386
Text: 678678
HOPE line Services 24/7, Multilingual.
Problem gambling, drug, and alcohol abuse.
877-846-7369 Text: HOPENY
GENERAL COUNSELING
(315) 455-7591 Individual & family counseling for children, adolescents & adults with disabilities and mental health challenges.
AAPSA (ADHD and Autism psychological services)
(315)-732-3431
Specializes in assessment and treatment of neurodevelopmental disorders including ADHD and Autism. However, they also provide expert services to children, adolescents, and adults with associated disorders including depression, anxiety, substance abuse, learning, and conduct disorders.
The Couple & Family Therapy Center at Syracuse University
(315) 443-3023 Counseling provided by masters or doctoral students. Some bilingual therapists. Small wait list for couples and families
Free to the community until further notice.
(315) 458-0919 Provide Behavior. health counseling . Accepts most 3rd party insurance as well ( Accepts Aetna, most Blue plans except Empire, Fidelis, Molina, M.V.P).
Fulton Family Psychiatry (315)887-1059 (In person or telehealth) (Psychiatrist on staff)
fultonfamilypsychiatry.org
(315) 200-1056 Individual and family therapy for children, adolescents and adults.
Most insurances and Medicaid accepted.
Helio Health Care(formerly Syracuse Behavioral Health)
(315) 471-0568 ext. 220 or 237 (Main number) Helio Health Clinic offers Mental Health and Substance Use Disorder Treatment for children and adolescents. Patients are able to walk in without an appointment Monday-Friday, 8 AM-3 PM. For more information call (315) 471-1564, ext.143
IHelio Intensive Crisis stabilization Center (315)434-5333 ( Triage with main desk) ( Parking is limited at location. Student and family must be buzzed in one of two doors labeled "outpatient" or "Stabilization Center"
I-View Psychiatric NP & Behavioral Therapy
(315) 391-7770 I-View offers video and in person therapy appointments. Intake form is available on website to submit electronically.(Hours Monday through Friday 8:00 a.m-5:00 p.m.)( Ages 10 and up). Initial consult is with a Psychiatric Nurse Practitioner.
(315) 446-9111 ( ext. 225) Counseling and support services (sliding fee) ( No Insurance taken)( all ages)
(315) 468-3260 Individual, family and group counseling for those suffering from sexual or domestic violence.(for ages 18 and up)
Counseling services are free.
St. Joseph’s Mental Health Services
(315) 703-2801 Individual, family and group therapy for families & youth under 18.
Insurance (exception Humana, signa, United) & Medicaid
LINKS Program through St. Joseph's – (315) 458-6111, (all ages) Satellite clinic on Taft Road. Accepts insurance & Medicaid.
(315) 472-4471 Counseling for children and families.
Insurance & Medicaid accepted; sliding scale.
SUNY Upstate Child & Adolescent Psychiatry Clinic
(315) 464-3145 Diagnostic evaluations, psychological testing, individual and family counseling.
Most insurance accepted; sliding scale. *Accepts Medicaid
SUNY Upstate Child and Adolescent Psychiatry Clinic
713 Harrison Street
(315) 464-3145 – Nichole Chase
DBT High Risk Program (315) 464-3117
DBT Intensive OP (315) 464-2479
List of mental health providers in private practice.
Hospice of CNY Children and Teen Support
(315) 634-1100 990 Seventh North Street, Liverpool, NY 13088
Individual grief counseling for children, adults and families; support groups for adults and children.
No fee for services, but donations are accepted.
(315) 475-HOPE (4673) 4500 Onondaga Blvd, Syracuse, NY 13219
Hopeforbereaved.com ( on the back page are the list of current support groups offered)
Individual, and monthly support for adults. Individual grief counseling for children
No fee for services, but donations accepted. Free monthly newsletter for 5 months.
New York State offers a range of services to help you to identify emotional health needs early and to provide any needed treatment or support.
Salvation Army Family Resource/Support
1-800-723-2769 ( National number)
(315) 479-1302 ext. 1163 (Hours of pantry Mon-Friday 8:00 a.m.-4:30 p.m.) For help with Family economic stress ( Best to call 211)
Out-Patient Resources
Syracuse Community Health
Counseling, Addiction and Psychological Services (CAPS) (substance abuse treatment 17 and up/ Counseling any age)
819 S. Salina Street
315-234-5918
*New walk-in hours: M-F 8:30am-4:00pm
(315) 453-3911 Syracuse Outpatient Clinic
526 Old Liverpool Road, Liverpool, NY 13088
Helio HealthCare ( Formerly Syracuse Behavioral Health)
(315) 471-1564
Various locations
Syracuse Recovery Services (315) 475-1771 (Mostly Adult but have taken patients as young as 14)
Various locations
In-Patient Resources
Conifer Park
526 Old Liverpool Road
(315) 453-3911
Helio Health-Willows Inpatient (18+)
847 James St.
(315) 492-1184
Crouse Hospital
(Hospital Based/Withdrawal Mgmt.)
Emergency Room
736 Irving Ave
Commonwealth Place (Over 18yrs)
6010 E. Molloy Rd.
(315) 470-8304
Tully Hill Chemical Dependency Treatment Center/also offer outpatient
800-456-6114 · 315-696-6114
Serving mostly adult but adolescents as young as 16
5821 Route 80, PO Box 1116, Tully, NY 13159
Upstate New York Eating Disorder Clinic
Primary office: Satelitte office:
1003 Walnut St. 141 First St.
Elmira, NY 14901 Liverpool, NY 13088
(607) 732-5646
Provides Partial Hospitalization services with supervised overnight lodging if needed and Intensive Outpatient Services. Nutrition Service of Upstate New York offers outpatient nutrition counseling services, comprehensive nutritional assessment including state of the art metabolic testing and body composition analysis, and development of an individualized treatment plan for those with a variety of dietary needs including those struggling with an eating disorder, disordered eating, sport nutrition, insulin resistance, metabolic syndrome or general nutritional needs.
Eating Disorder Hope- Syracuse (online support/education/counseling/treatment resources)