Process Improvement

One of the best practices I encourage clients to implement is a process and procedures inventory. This is important for a number of reasons, but "continuity-of-operations" stands out as the most important. While I agree with the adage that No one is irreplaceable, replacing a key member of the team is never easy -doing so when the associated processes are not well documented can interrupt operations and create a lot of stress.

An earnest effort to document processes typically causes one to question why tasks are performed in a particular way, which leads to a process improvement journey. I can help you organize your process improvement journey so you get the most out of your efforts.