*A pending update can cause a wide variety of issues. Check your Chromebook for updates frequently.*
Sign in to your Chromebook
Click the battery/clock icon in the bottom right corner, this will prompt a small menuÂ
Click Settings (the icon that looks like a gear)
Click "About Chrome OS"
Click "Check for updates"
Restart your Chromebook when the update is complete.
Please repeat steps 1 - 5 until you see "Your Chromebook is up to date." Your device may need more than one update.