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SmartFind for Substitutes Video Series

Part 1: How to Register

This video covers Registration and how to access SmartFind. This is for new substitutes. You'll need a phone connection to make an outgoing phone call. You will also need to have received your Access ID and PIN from Human Resources. This could have been sent in an email from HR, or directly from SmartFind.

SFE for subs 1 - Registration Updated 2022.mp4

Part 2: Terminology

This video covers various terms we use for SmartFind, and it shows you how to access the SmartFind Help website.

SFE for subs 2 - Terms.mp4

Part 3: Initial Profile Settings

This video covers setting up your profile as a new substitute. The SF functions covered in this video are:

Setting your availability schedule
Setting your locations
Changing your PIN
Changing your Callback number

SFE for subs 3 - Initial Profile Settings Upated 2022.mp4

Part 4: Calls for work - Click the video depending on your Classification

Calls to teacher substitutes go out differently than calls to support staff substitutes.

Part 4: Calls for Work - CUPE / NAPE

This video gives details on recieving a call from smartfind as a substitute. This presentations provides details on how SF knows who to call, and what an actual call for work sounds like.

SFE for subs 4 - Calls for work CUPE NAPE.mp4

Part 4: Calls for Work - NLTA

This video gives details on recieving a call from smartfind as a substitute. This presentations provides details on how SF knows who to call and provides information on the classifications assigned to teachers and teacher substitutes

SF for subs 4 - calls for work NLTA Updated 2022.mp4

Part 5: More on calling - Click the video depending on your Classification

Calls to teacher substitutes go out differently than calls to support staff substitutes.

Part 5: More on Calling - CUPE / NAPE

This video has more details on calling for substitutes, as well as the responsibilities for substitutes as it relates to SmartFind.

SFE for subs 5 - Calling.mp4

Part 5: More on Calling - NLTA

This video has a recording of a call for work, more details on calling for substitutes, as well as the responsibilities for substitutes as it relates to SmartFind.

SF for subs 5 - more on calling (NLTA).mp4

Part 6: Review and Cancel Jobs

This video shows how to review and cancel jobs online and through the phone menu.

SF for subs 6 - Review and Cancel jobs.mp4

Part 7: Smart Phone App

This video shows how to find the smartfind app for smartphones. The app is available for android devices (samsung, LG, sony, etc) and iOS devices (iphone).

The app only works for the substitute role. You can't submit an absence or any employee functions on the app.

SF for Subs 7 - Mobile App.mp4

Part 8: Sub Auto Accept

This video shows how to set up substitute auto accept to guarantee you don't miss any work that comes to you in line.

SF for Subs 8 - Auto Accept.mp4

Part 9: Notification Preferences

This video shows how to enable text message notifications and how to set your notification preferences.

SF for subs 9 - Notification Preferences.mp4

Archived Tutorial Document for SmartFind for Substitutes

Tutorial Document

As a Substitute, you will have the Substitute role assigned to you. You will access SmartFind with your NLESD GMail login information.

SmartFind is used to Call Out for jobs where you have the opportunity to accept a job or top-up. You will use this program to accept or cancel a job that you have previously accepted.

The document to the right is a step by step tutorial document on how to use SmartFind as a Substitute.

SFE for SUBSTITUTES Tutorial - Updated Jan 2021.pdf

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