1. Login to your Website Admin Page

2. Go to Ninja Van Module

3. In the Module, click "Settings"

4. Ensure the "Status" is "Enable"

5. Scroll down until you see "Callback URL (Endpoint)

6. Copy the URL

7. Go back to Production Ninja Van Dashboard

• URL: https://dashboard.ninjavan.co/login-v2

8. Go to Settings > IT Settings > Webhooks

9. On the Webhook section click "Add a Webhook"

10. Insert these details:

• Event: Pending Pickup

• Version: 1.1

• URL Endpoint: <Paste the Copied URL Endpoint>

11. Repeat step #10 for these Events:

• Arrived at Sorting Hub

• On Vehicle for Delivery

• Completed

• Canceled

• Returned to Sender

12. The Webhook Events are mapped to these WooCommerce Statuses:

• Pending Pickup = NV Pending Pickup

• Arrived at Sorting Hub = NV In Transit

• On Vehicle for Delivery = NV Out For Delivery

• Completed = Completed

• Cancelled = Cancelled

• Returned to Sender = NV Return

Pickup Details

1. Pickup Required (Yes / No)

• Select "Yes" if you want Ninja Van's Driver to come and collect the Parcel at your Pickup Address

• Select "No" if you want to drop-off the parcel yourself at Ninja Van's PUDO Points

2. Pickup Timeslot (Select Timeslots)

• There are multiple pickup timeslots that you can choose from, kindly select the one that you are most preferred or suggested by your Ninja Van Account Managers

Waybill Details (Consignment Note)

1. AWB: Seller Information (Show / Hide)

• Select "Show" if you want to show your Address Details on Waybills

• "Select "Hide" if you want to hide your Address Details on Waybills

2. AWB: Order Items (Show / Hide)

• Select "Show" if you want to display your Item Descriptions on Waybills

• "Select "Hide" if you don't want to display your Item Descriptions on Waybills

Requested Tracking Number Prefix & Suffix

1. Order Number as Requested Tracking Number

• Ninja Van will use your WooCommerce Order Number as part of the generated Tracking Number

• This is in order to prevent duplicate orders from being sent to Ninja Van and also to ease your cross-reference process

• You can add a Prefix or a Suffix in between your Order Number if you use multiple Websites**

2. Tracking Prefix

• Adds Value at the front of the Order Number. You can put any 2 alphabets. (A-Z)

3. Tracking Suffix

• Adds Value at the end of the Order Number. You can put any 1 alphabet. (A-Z)

** if you use more than 1 website. Please use different prefixes and suffixes for each of the websites. Example:

Website 1 : AA (prefix) A(suffix)
Website 2 : BB (prefix) B (suffix)

Auto Push Order To Ninja Van

1. Push to Ninja Van (Manual / Automatic)

• • This Plugin allows you to automatically push orders straight to Ninja Van based on the selected Order Status

2. Automatic Push When Order Status

• Select Order Status (Pending / Processing / On Hold / Completed)

• Based on the selection, any order that has the selected Status will trigger Auto Push to Ninja Van

Ninja Van Status Notification

1. Login to your Website Admin Page

2. Go to WASAPBOT Notification Module

3. Click "NV Pending Pickup"

4. Write new order messages for your customer (you can use Order Variable in your message)

5. Can refer "Available Variables for Custom Messages" for all order variable

6.Add %ninja_van_tracking_number% in Custom Variable

6. Click "Save"

7. Check Whatsapp if order are successfull

Repeat step 3 - 7 for other status

• NV In Transit

• NV Out of Delivery

• etc