This page contains information and resources to support the delivery of the Participant Research Experience Survey (PRES) through a digital-first approach across the Research Delivery Network.
It has been created to support regions transitioning to Digital PRES and will be continuously updated as more Regional Research Delivery Networks (RRDNs) come on board and provide feedback.
This is a work in progress, and additional guidance, tools, and updates will be added over time based on regional needs and experiences.
Weekly Digital PRES Drop-in Sessions
Join us for our weekly Digital PRES drop-in sessions hosted by Martin Occleston (Study Participation Inclusion Manager – North West RRDN) and Dan Duhrin (Study Participation Inclusion Manager – North East and North Cumbria RRDN)
The session time and day will vary each week. There's no need to book—just use the link below to join and ask any questions about Digital PRES delivery.
Please try to join within the first 5–10 minutes of the scheduled time. As this is a drop-in (not a booking-based) session, the hosts may leave if no participants have joined shortly after the start.
Upcoming Drop-in Dates and Link
Wednesday 27 August 2025, 14:00
Host: Martin Occleston
Tuesday 2 September 2025, 9:30
Host: Dan Duhrin and Martin Occleston
Wednesday 10 September 2025, 14:00
Host: Dan Duhrin
Tuesday 16 September 2025, 9:30
Host: Dan Duhrin
Wednesday 24 September 2025, 14:00
Host: Dan Duhrin and Martin Occleston
Tuesday 30 September 2025, 9:30
Host: Dan Duhrin and Martin Occleston
Wednesday 8 October 2025, 14:00
Host: Dan Duhrin and Martin Occleston
The Research Delivery Network (RDN) is moving towards a Digital First approach for offering the Participant in Research Experience Survey (PRES).
All research delivery colleagues can now use the myresearchexperience.com platform to offer PRES digitally, giving participants greater flexibility in how they complete the survey.
Using an organisation’s device (e.g. tablet or computer available on-site)
Providing a unique 8-digit code, which the participant can use on their own device via the website
Emailing the survey directly to the participant
The platform is linked to CPMS, allowing the correct study name and ID to be pulled through automatically. This helps minimise data quality issues, such as participants entering incorrect study details.
The platform includes improved accessibility features to support a wider range of participants. You can find more information about these features throughout the page and the FAQ.
Note: If you see an "application is unavailable" message, your local Trust IT team may need to allow access to the following domains through the firewall:Create an account at myresearchexperience.com
How to offer PRES using the digital first platform
Using the Accessibility Toolbar
How to view PRES data on the dashboard
The transition to a digital-first approach to the Participant in Research Experience Survey (PRES) is a key step in ensuring that our approach to gathering research experience data is efficient, inclusive, and sustainable. While paper-based options will remain where necessary, prioritising digital solutions have the potential to reduce administrative burden, enhance data quality, and improve participant experience.
Over time, as digital PRES becomes more established and familiar to participants, we anticipate an increase in response rates due to improved accessibility and convenience.
The flexibility of digital participation reduces survey fatigue, allowing participants to complete the PRES at their convenience (e.g. via email or QR codes).
Reduces manual data entry—responses are collected and processed in real time.
Standardised digital formats reduce errors and ensure consistency across research sites and regions.
Delivery teams appreciate the ease of offering PRES through multiple formats (e.g., email, online links), reducing reliance on paper-based distribution.
A standard national platform can be scaled without additional costs, increasing the opportunity to expand response rates to PRES.
Digital PRES provides multiple ways to engage, ensuring greater accessibility for diverse participant groups.
Participants have more control over when and how they complete the survey, removing pressure from on-site completion.
Accessibility features such as screen readers, adjustable text sizes, and multi-language options ensure an inclusive experience for all.
Automated data validation is expected to reduce incomplete or incorrect responses, improving data integrity.
Secure digital platforms comply with GDPR and NHS data protection standards, safeguarding participant information.
Standardised digital formats help reduce errors and improve consistency across research sites and settings, though local adaptations may still be needed.
A digital-first PRES approach aligns with NIHR’s commitment to sustainability, minimising reliance on paper and reducing logistical costs.
Reducing printing, transport, and storage requirements lowers the carbon footprint of research delivery.
While digital PRES offers significant advantages, we recognise that some participants and settings may still require paper-based alternatives, particularly in regions where digital uptake is lower or accessibility barriers exist.The transition will be gradual, flexible, and supported, ensuring that all sites are equipped with the tools and resources needed to implement digital solutions effectively. Key support measures include:
Guidance and training for delivery teams on maximising digital PRES adoption.
Centralised resources and best practice sharing across regions.
Continued evaluation to ensure PRES remains accessible, effective, and participant-focused.
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Resources
For higher-recruiting studies or when contacting multiple participants at once (e.g. thank-you emails or study follow-ups), you can request study-specific PRES links that can be shared with multiple participants.
These bespoke links are created upon request and should be used primarily for large-scale studies. If you are unsure whether this applies to your study, please get in touch with your regional RDN contact.
To request a study-specific link, please provide:
Study Name
IRAS/CPMS ID
Site Name
PRES age brackets needed (e.g. Adult, 0–6 years, 7–11 years, 12–15 years)
We will then generate a link that can be used by multiple participants.
One of the key benefits of the myresearchexperience.com platform is the built-in accessibility support, powered by ReciteMe.
These features help make PRES more accessible to a wider range of participants, including those with visual, cognitive, or language needs.
Translation into multiple languages
Text-to-speech, including for translated text
Customisation of text and background colours
Adjustment of font size and font type
Screen masking and ruler tools to aid with reading focus
To enable the accessibility toolbar, click the ‘Accessibility’ button in the top-right corner of myresearchexperience.com.
Guidance on how to use these features is available via the toolbar.
Under this section, you will find guidance for delivering Digital and Paper PRES, as well as answers to common questions in the dedicated PRES FAQ page.
This section is intended for Regional PRES Leads supporting the rollout of Digital PRES within their RRDN. It includes the draft guidance outlining expectations, coordination tasks, and feedback responsibilities during the transition.
Download: Regional PRES Leads
This document will be updated as the rollout continues and more feedback is gathered from regions.
If you are a regional lead and have questions or suggestions, please contact the national PRES team.
If you encounter technical issues, please contact Steven Errington - steven.errington@nihr.ac.uk.
For operational or delivery-related issues, contact the PRES Regional Lead for your Regional Research Delivery Network (RDN), who will work with you to resolve the matter.
Details how participant data is managed in compliance with NIHR policies - Work in progress
Outlines how the digital approach supports accessibility and inclusion.