Infectious Disease and Safety Plan:
The Big E adheres to current Massachusetts and City of West Springfield regulations and guidance and has taken action to protect the health and well-being of our customers and employees. Currently there are no mandates or guidelines so common sense should prevail.
In the booth:
● We will be sanitizing the booth regularly with heavy-duty sanitizer
● We will have hand PPE on hand, including gloves, masks, face shields, and hand sanitizer
● We will also have movable sneeze guards up on the corner positions of the counter.
● Masks are not required but suggested.
The Big E Fairgrounds Safety
Our Security staff is composed of Big E Security personnel as well as dedicated members of the West Springfield Police Force. The Security office is located on Hampden Avenue and is open the Monday before Opening Day and throughout the Fair, 24-hours a day.
Please note that no weapons are allowed on the grounds. Metal detectors are in use at every entrance gate to the fairgrounds and bags are subject to search at gates. This includes the Transportation Center gate.
The full services of the West Springfield Fire Department are available on our grounds 24-hours a day during the Fair at the Fire Station on Hampden Avenue.
The First Aid Station and the Lost People Center (LPC) is located across from the Fire Station, staffed daily by dedicated, caring professionals. Guests are encouraged to seek assistance from the LPC immediately upon discovering when someone has been separated from their group. The LPC also maintains a waiting area and outside message board for postings. ALL lost and found items should be brought to the LPC.