Frequently Asked Questions

Need access to the Shared Drive? Slack channel? Recurring Meeting Invitations?

Email your request to the Link Brokers @ NCATSTranslator@nih.gov. Please include:

• First and Last Name

• Contact Email - for invitations and announcements

• Organization/Institute

• Team Name

• Google Account - for access to the GSuite

• Git Account

• Role

I'm having trouble accessing the documents in the GSuite, what should I do?

Please ensure your browser is using the Google Account that was submitted in your onboarding request. If you continue to have issues, email the Link Brokers.

Does NCATS provide cloud computing resources to Translator Teams?

Yes, If you would like to request cloud computing support from NCATS, complete and submit the request form

What is the best way to find Translator Tools?

Information about resources from each team can be found at the tools registry Wiki: https://github.com/NCATSTranslator/Translator-All/wiki

SmartAPI details for Translator Operations can be found at: https://smart-api.info/portal/translator/metakg

I'm going to miss a meeting, how can I stay up-to-date?

Agendas and notes are kept for each meeting and can be accessed through the Gsuite Committee or Working Group folder. Since meetings are not recorded by default, email Debbi Adelakun to request that the meeting be recorded ahead of time and she will ensure the recording is made available to you after the meeting.

In addition to the minutes and weekly recap emails, updates are posted on the GitHub Announcements board.

Are there any guidelines for using Slack?

Team members should strive to respond to communication within 48 hours during regular business hours.

In addition to #general, Slack channels correspond to Committees and Working Groups.

Are there any tips for using Slack?

Quick Tips:

1. Use the @ symbol to raise notification for:

   • @[individual name] team members

   • @channel: all team members of the channel, whether they are currently signed in and active or not

   • @here: team members in a channel who are currently active

2. Command + K to quick switch between channels, people

3. Reduce Noise

   • Star channels and direct messages to bring the most important ones to the top of your sidebar under a special Starred section.

   • If you’re an inbox zero fan, you can select to show only unread conversations in your sidebar.

   • Group all of your unread messages in one place with the All unreads view.

4. command + :arrow_left: to jump back to the last convo (historically)

5. Search Slack Examples:

   • in:#channel

   • from:@person

   • to:@me - if you think it was something that mentioned you

How is content collected for the Weekly Recap?

Tursynay Issabekova collects the information from the Committee and Working Group Leads. If you have an announcement or question, please contact Tursynay.

How is content collected for the Translator Gazette newsletter?

Debbi Adelakun creates the Translator Gazette. If you have information you would like included, please contact Debbi directly.

I've seen a Translator graphic, what are the different ways I can use it?

Please review the guidance provided by NCATS Communications, which can be found in the Gsuite > Graphic > NEW Translator Graphic and Guidance Doc folder along with the graphic files.

The Translator consortium uses a lot of words and terms that I'm not familiar with, is there a place I can review a glossary?

Are there guidelines for posting to social media about Translator?

Tag NCATS in all social media posts used to promote Translator and related events. Use @ncats.nih.gov in Facebook posts and @ncats_nih_gov on Twitter. To tag NCATS on LinkedIn, use the @ symbol and type in “National Center for Advancing Translational Science.”

Use approved hashtags:

• #Biomedical

• #BiomedicalData

• #DataScience

Contact Link Brokers for guidance on when and how to respond to comments that others leave on posts.