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If you need assistance with technology or additional guidance, don’t hesitate to reach out. You can submit a NISD Technology Support Request. 

Here’s how:

• nacisd.incidentiq.com 

• Click the Create Ticket icon on the right side menu

• Fill out your information and click Submit

The HelpDesk can be reached by dialing x8849

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Set Up Chrome to Be Your Default Browser

Click the Start button on the lower-left corner of your laptop screen

Search “Default Apps”

Scroll down to Chrome

Click the arrow

Click Set as Default

Pin the Chrome Browser Icon to Your Taskbar

Click the Start button on the bottom left of your screen

Type “Chrome” in the Search bar > Right-click on the Outlook app and click “Pin to taskbar”

Note: This is how you can add/pin any app from the Start menu to your taskbar

Sign in to Chrome with your NISD login

Google Chrome is our default browser in NISD.

Open Chrome

Click on the “face” icon in the upper right-hand corner

Sign in with your NISD email address (firstinitiallastname@nacisd.org) and click Next

Log into the NISD Classlink portal with your same username and password

Open Chrome

Click the Profile picture on the top right

Click Turn On Sync

Click the checkbox that says “Add browsing data to this profile)

Click Continue

Click “Yes, I’m in” to turn on sync

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Be sure to check for Updates frequently.

These crucial updates give your computer security updates needed to function safely and properly.

Here’s a KB (Knowledge Base) article on how to check for Windows

Updates: Google Updates Guide

*Be sure and check for “optional” updates as well. These oftentimes have driver updates that are beneficial for your computer

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Your NISD Curriculum documents are stored in Classlink. Your Curriculum Coordinator will help you access your curriculum documents at the New Teacher Academy.

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Your Nacogdoches email address is: firstinitiallastname@nacisd.org

This is also your Google login email.

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For help creating an Email signature, please refer

to the following Knowledge Base article: Create a Gmail Signature Guide

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Google Workspace For Education and Google Drive

Teachers and instructional staff use Google Workspace for documents and cloud storage. These tools include Google Drive (storage), Google Docs, Google Sheets, Google Slides, and Google Forms. 

We also utilize Google Shared Drives for campuses and other groups that need to share documents with multiple people.

You can access your Google Workspace files in Google Drive from any computer with internet access. 

You can also go to Google.com and click on the app “waffle” beside your Profile picture to access all of your NISD Google apps. Be sure you are signed into Chrome.

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Username

Your username is your first initial + last name. Example: jdoe@nacisd.org

Password

Your password must be changed when you log in for the first time.

How-to:

You’ll be prompted to change your password when you log in to your computer.

Make sure the new password is at least 12 characters long. (Special characters and capital letters are recommended )

Pro Tip: Think of a phrase! Using a phrase you can remember will help you reach the character threshold. We recommend it, and it will also help you remember your password. 

Examples:

mydogmycatmyfriends

runjumpskiphophappy

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As long as you are logged into Chrome with your NISD login and password, you will see the “NISD Bookmarks” shortcut on the top left of your Chrome Bookmarks bar. The links give you quick access to the website, Classlink, Incident IQ and the NISD Directory.

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Please take a moment to visit our online staff directory. Once there, search for your name and update your room number and phone extension. Keeping this information current helps departments such as Plant Services, Technology, and other campus staff easily locate and contact you when needed.

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Please always be aware that you will have bad actors who will try to deploy email phishing in our age. Phishing emails may appear to be from reputable companies or NISD employees such as your supervisor, principal, Human Resources, or the Technology Department.

Some good tips:

Never send money or gift cards to someone who requests these by email, even if the email seems to come from a principal or supervisor.

Never click a link from HR or the Technology Department/HelpDesk asking you to input or change your BISD username or password, even if it tells you to act fast to avoid losing access.

Do not open attachments to emails that you are not certain are safe.

These are all phishing emails designed to get your Nacogdoches credentials and access to our network. These individuals would love to install Ransomware or access our staff/student data. They would also like to steal your money, access your personal information, or your credit card information.

Some things to check:

Check the sender’s email address. Is it accurate? Sometimes, even one letter or the extension can be changed in an email address (example: jdoe@naciisd.com)

Does the email seem to come from a NISD employee but contains the red [EXTERNAL EMAIL] warning? Be very careful about clicking on any attachment from an external email

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The NISD Classlink Portal contains most of the applications you use daily. Once you log in the first time, you are signed in to all your apps.

You can get to the Portal by  just clicking on your NISD Bookmarks shortcut or the website

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How to request other software to install on your device

Need other software installed on your laptop?

If you need to request installation of software NOT already on your device,

please submit the following service request:

Software Request Form

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Your direct phone extension is listed on your classroom phone in the upper left corner.

These phones are tied to the classroom and should not be moved to a new location at any time.