Tech Support


Google Chrome FAQs

How do I locate my child's G-Suite account and password?

  • All student login information can be retrieved via the Genesis parent/student portal. This information can be found under the child's picture on the left hand side of the summary page.

What Internet browser should I be using to access the MPSD resources?

  • It is recommended that all students use the Chrome browser to access all virtual learning resources. Chrome can be loaded onto any type of device and is the default browser on a Chromebook. CLICK HERE to download Chrome.

Can I access my child's MPSD account on my own personal device?

  • Yes, however, you are strongly encouraged to sign in through the Google Chrome browser, not just the G-Suite website. Signing into the chrome browser will allow students to access essential bookmarks and other online tools. To login to the Chrome browser, follow these steps:

  1. On your computer, open Chrome.

  2. At the top right, click the Profile picture.

  3. Click Add.

  4. Choose a name and a photo.

  5. Click Add.

  6. A new window will open, click "Already a Chrome User? Sign In"

  7. Sign in with your child's MPSD G-Suite account credentials.

Tech Support

If your child requires tech support for their MPSD issued device, please have them ask their Homeroom teacher to submit a ticket to the IT department.

Google Classroom Pen Mode

Google Classroom App

Logging into Google Classroom & Google Meet