Tech Support
Google Chrome FAQs
How do I locate my child's G-Suite account and password?
All student login information can be retrieved via the Genesis parent/student portal. This information can be found under the child's picture on the left hand side of the summary page.
What Internet browser should I be using to access the MPSD resources?
It is recommended that all students use the Chrome browser to access all virtual learning resources. Chrome can be loaded onto any type of device and is the default browser on a Chromebook. CLICK HERE to download Chrome.
Can I access my child's MPSD account on my own personal device?
Yes, however, you are strongly encouraged to sign in through the Google Chrome browser, not just the G-Suite website. Signing into the chrome browser will allow students to access essential bookmarks and other online tools. To login to the Chrome browser, follow these steps:
On your computer, open Chrome.
At the top right, click the Profile picture.
Click Add.
Choose a name and a photo.
Click Add.
A new window will open, click "Already a Chrome User? Sign In"
Sign in with your child's MPSD G-Suite account credentials.
Tech Support
If your child requires tech support for their MPSD issued device, please have them ask their Homeroom teacher to submit a ticket to the IT department.