What is Happy Fox?
Happy Fox is your one-stop site for technical support for all of your MoCo district devices. Happy Fox tickets are the fastest, most effective way to request support for your devices. Each ticket is routed directly to a member of the technology staff to ensure that your issue gets handled quickly and by someone who specializes in your specific issue. You can access Happy Fox on any device with a browser and an internet connection. Happy Fox also contains a Knowledge Base to give you information on how to resolve your own technical issues and answer frequently asked questions.
Why use Happy Fox?
Happy Fox is the only way to request technical support for your district devices. The technology team does not offer technical support via email or phone in order to provide streamlined and team-based resolutions to all of your technology issues. Happy Fox keeps all requests in one place for all tech team members to view, collaborate, and provide the best resolution to all of your technical issues. It also provides insights on recurring issues and allows the tech team to follow up on any issues that may be connected.