1. Look through the list of group emails below. Check that your school is on the list and that the group email is accurate.
2. If your school is not on the list, have one representative create a group email for the department, then send me the group email address so I can add it in. A guide is attached below.
3. For school coordinators (owners or managers of the Google Groups): Please ensure that your group is updated. If you need to add or remove members from the group, refer to the guide below.
Since late 2017, we have made changes to the exam sharing processes to ensure that all schools can access the exam sharing folder, and to minimise potential errors (e.g. files being accidentally deleted).
Moreover, the previous system of adding individual emails has resulted in redundancies and inefficiencies (e.g. individuals having access to the sharing materials even after leaving the service, new teachers not being added in due to lack of space).
This following video highlights the main changes made.
Do NOT request for access.
Check that your school's name and email is in the list above.
Check with your HOD or exam sharing coordinator that your email has been added to your school's Google Group (I can't add your email for you - this is done internally by the school).
Check that you are accessing the folder using the correct Google account (e.g. ICON or school's Google account) and not your personal account. Switch accounts if this is the case.
If Steps 2-4 above fail, drop us an email at tina_kishore_sajnani@moe.edu.sg and/or amy_luisita@moe.edu.sg and explain the issue. Please attach screenshots of the error message.