Troubleshooting for student iCON log in

Possible issues you may encounter when onboarding to Student iCON.


For issues A to C, please report it to your teacher who will log a case with SSOE Service Desk:


For issue D, E or other MIMS password-related issues, e.g. forgotten password or inactive account, please approach your school's MIMS Student Account Coordinator (ISAC) to reset your password.

New password does not meet your organization policy

Please follow the password guidelines in setting the password: