Lesson 1:The Crisis Development ModelSM

In this lesson, you will learn about the Crisis Development Model SM as a series of recognizable behavior levels that an individual may go through during a crisis moment and the corresponding staff attitudes/approaches to use to de-escalate challenging behaviors.


Watch the video below to get started. As you watch, please complete these guided notes.

Once you've watched the video, complete this assignment.


To prove your mastery, click here.


Once you submit your mastery check a CPI instructor will review it for approval. They will let you know within 24 hours via email if you demonstrated mastery or need to meet with them to review it. You can continue on with the course and do not need to wait to hear from them to move forward.


Ready to move on? Time for Lesson 2