Terms & Conditions

Terms and Conditions

Last Updated: 15 January 2025

Welcome to the Migration and Education Times (ME Times) website. By accessing and using our websites [www.metimes.com.au] and [www.metimes.co.nz] and services, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our websites or services.

1. Services Provided

ME Times provides migration and education consulting services, including visa assistance, skill assessments, Recognition of Prior Learning (RPL), eligibility assessments, and student visa support. Our services are intended to help clients navigate the migration and education processes in Australia and New Zealand and do not guarantee visa approval or other specific outcomes.

2. Use of Website

You agree to use our websites in accordance with these Terms and all applicable laws. You may not use our websites to engage in any fraudulent, unlawful, or harmful activities. We reserve the right to restrict, suspend, or terminate your access to our websites if you breach these Terms.

3. Information Accuracy

While we strive to provide accurate and up-to-date information on our websites, ME Times does not warrant the completeness, reliability, or accuracy of any information or services provided. The content on our websites is for general informational purposes only and should not be construed as professional advice.

4. Intellectual Property

All content, logos, graphics, and other materials on these websites are the intellectual property of ME Times and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or display any content from our websites without our prior written permission.

5. Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful information when engaging our services. ME Times will not be held liable for delays, rejections, or legal consequences arising from inaccurate or incomplete information provided by clients. Clients must keep us informed of any changes to their circumstances or relevant information that may affect their application.

6. Consultation and Fees

• Consultation: All consultations must be scheduled in advance, and fees may apply depending on the service requested. Consultation fees are non-refundable unless otherwise specified.

• Payment Terms: Payment terms for each service will be outlined in the service agreement. Full payment is required for most services before the service is rendered.

• Refund Policy: Refunds are only provided under specific circumstances as outlined in our service agreement and are subject to our sole discretion.

7. Limitation of Liability

ME Times is not liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of our websites, services, or reliance on any information provided. ME Times will not be liable for any losses or damages arising from delays, rejections, or denials by migration authorities or other external bodies, as the final decision is outside our control.

8. Client Communication Policy

To provide the most efficient service and avoid miscommunication, ME Times designates a single point of contact for each application. This means we will communicate with only one nominated individual per case, as chosen by the client, to ensure clarity and consistency throughout the application process.

The nominated contact is responsible for sharing relevant updates and information with others if necessary. This policy helps prevent misunderstandings and ensures our resources are focused on progressing your application efficiently.

9. Third-Party Links

Our websites may contain links to third-party websites. These links are provided for your convenience only. ME Times has no control over and is not responsible for the content, privacy policies, or practices of any third-party websites. Accessing third-party websites is at your own risk.

10. Compliance and Regulatory Standards

ME Times complies with the standards set by the Office of the Migration Agents Registration Authority (OMARA) and is bound by the OMARA Code of Conduct. Our New Zealand services comply with the standards set by the Immigration Advisers Authority (IAA). Our education services adhere to the QEAC Code of Conduct. We comply with all applicable Australian and New Zealand migration and education laws and regulations.

11. Confidentiality and Privacy

ME Times respects your privacy and is committed to protecting your personal information. Any information you provide will be handled in accordance with our Privacy Policy, which can be accessed on our websites. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

12. Amendments to Terms and Conditions

ME Times reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will reflect the date of the latest revision. By continuing to use our websites or services after any amendments, you agree to be bound by the revised terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia, and New Zealand, depending on the jurisdiction in which the services are provided. Any disputes arising from or related to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in either Victoria, Australia, or Auckland, New Zealand.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Australia Office:

• Address: 805/220 Collins St, Melbourne VIC 3000

• Phone: +61 434 657 026

• Email: info@metimes.com.au

New Zealand Office:

• Address: Sylvia Park: Level 5, 3 Te Kehu Way, Mount Wellington, Auckland 1060

• Commercial Bay: Auckland CBD

• Phone: +64 21 027 20686

• Email: info@metimes.co.nz

By using our websites and engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.