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Website: Drop28.com

Drop28 – Easy-to-Use Operations & Payments Platform

Drop28 is an all-in-one operations and payment platform built for businesses that manage items, vehicles, or services from drop-off to pickup. Designed specifically for service-based workflows, Drop28 combines order tracking, payments, customer communication, and pickup management into one simple, easy-to-use system.

From intake to pickup, every step is organized, trackable, and automated.

Drop-Off → Service → Payment → Pickup

All managed in one streamlined platform.

What is Drop28? 

Drop28 replaces paper tickets, handwritten logs, disconnected systems, and outdated processes with a modern digital workflow that’s simple for staff and seamless for customers. 

Built for real-world daily operations, Drop28 helps businesses stay organized, reduce mistakes, speed up service, and improve the customer experience — without complicated software or difficult training. 

Every business operates differently, which is why Drop28 is designed to be flexible and customizable. Our platform can be tailored to fit your workflow, operational process, payment setup, and customer experience needs. 

Whether you're managing garments, vehicles, repair orders, rentals, or customer items, Drop28 adapts to the way your business operates — not the other way around.

Core Features

Operations Management

● Simple digital order intake in seconds 

● QR-coded order tracking 

● Real-time status updates throughout the workflow 

● Easy pickup verification process 

● Live order visibility for staff and management ● Multi-location support 

● Centralized operations dashboard 

● Custom workflows tailored to your business operations

Payments & Checkout

● Integrated in-person payment processing 

● Accept payment at drop-off, pickup, or partial deposit ● Card-on-file support 

● Tap, swipe, and contactless payments 

● Automated balance adjustments and refunds ● Tipping functionality 

● Fast and organized checkout experience 

● Flexible payment workflows based on business needs

Customer Experience

● Automated SMS notifications 

● Drop-off confirmations 

● Service status updates 

● Ready-for-pickup alerts 

● QR code receipts and pickup codes 

● Faster customer pickup process 

● Fewer customer calls and confusion 

● Custom communication flows for different service types

Automation & Workflow

● Eliminates paper tickets and manual tracking 

● Reduces operational mistakes and delays 

● Improves staff efficiency and communication 

● Keeps high-volume operations organized 

● Simplifies day-to-day workflow management 

● Gives businesses real-time operational visibility 

● Adapts to unique operational structures and workflows 

Common Problems Drop28 Solves 

Drop28 was built to simplify operations and eliminate common frustrations businesses deal with every day, including: 

● Lost or misplaced tickets 

● Manual tracking errors 

● Long pickup lines 

● Payment confusion 

● Lack of order visibility 

● Staff inefficiencies 

● Delayed customer communication 

● Disconnected systems between operations and payments 

● Rigid software that doesn’t fit business workflows 

Hardware & Compatibility 

Drop28 is optimized for fast, reliable in-store performance and runs on Android POS devices. Compatible Hardware 

● Dejavoo POS Terminals 

● Android-based payment devices 

Built for speed, simplicity, flexibility, and reliable day-to-day performance.

Industries We Serve 

Drop28 is designed for businesses operating on a drop-off → service → pickup workflow, including: 

● Dry Cleaning & Laundry 

● Alterations & Tailoring 

● Valet & Parking Services 

● Phone & Electronics Repair 

● Pet Grooming 

● Shoe & Leather Repair 

● Equipment Rental & Service Businesses 

And any business managing customer items, vehicles, or service workflows. 

Because Drop28 is customizable, the platform can be tailored to fit a wide range of operational models and business types. 

How Drop28 Works 

1. Customer drops off item or vehicle 

2. Staff creates the order digitally in seconds 

3. Order is tracked throughout the service process 

4. Customers receive automatic SMS updates 

5. Payment is collected through the platform 

6. Pickup is verified and completed quickly 

Every workflow can be customized based on how your business operates. 

Why Businesses Choose Drop28 

✔ Eliminates paper tickets and manual tracking 

✔ Combines operations and payments in one system 

✔ Easy for staff to learn and manage 

✔ Improves speed, organization, and accuracy 

✔ Enhances the customer experience 

✔ Reduces delays and operational mistakes

✔ Tailored to fit your business workflow 

✔ Flexible for single or multi-location businesses 

✔ Built specifically for service-based operations 

More Than Just a POS 

Drop28 is more than just a payment system — it’s a customizable workflow and operations platform designed to simplify the entire drop-off to pickup experience. 

Instead of forcing businesses to adapt to rigid software, Drop28 is built to adapt to your operations, your workflow, and your customer experience needs. 

It helps businesses operate faster, stay organized, improve communication, and create a smoother customer experience through one easy-to-use platform.