Damaged Devices & Service

We know that accidents happen and damages will occur. The One2One Risk Solutions registration and Damage Waiver have provided the community with an affordable option to ensure these damages can be repaired at an extremely reduced price. This waiver does, however, only cover damages caused by accident and not intentional damages. Intentional damages will be charged in full to a student's account.

It is incredibly important that all fixes and repairs go through the Mill Creek Technology Team as per the Policies & Procedure documentation you signed. If a device is identified as having been repaired by an outside vendor, you may be held responsible for restoring the device to original specifications up to the cost of the device ($400).

What to do if you notice damage or loss of functionality:

High School

Middle School

Elementary School

LOANER DEVICES

Please review the policies and procedures for loaner devices. If damage occurs to a loaner device while in your student's possession, you are responsible for claims and repairs on that device as well. If a pattern of damages begin to emerge for a student, alternative options to the school issued device will be considered.

Mill Creek Communication 2024-25 Device Damage Waiver.pdf