Tech Support for Students and Families

NEED CHROMEBOOK HELP?

Need help with your student’s Chromebook?

Helpdesk

Have a tech question, call: 781-397-6071

Broken Device

If you have any issue with school provided hardware (broken screens, missing key, power,etc..), please contact your school and request to exchange for another one.

Google Account Password

If you have issue with your school google account login, please email to helpdesk@maldenps.org with your First Name, Last Name, your student's first and last name, student's username (ends with @maldenps.org), School, Grade, and birthday.

Online Safety

If your student is accessing a sites you feel are inappropriate, please email helpdesk@maldenps.org with the url and contact your student's principal.

Support with Learning Apps

Please reach out to your child's teacher with support for accessing resources like IXL, iReady, Brainpop etc.

Emergencies

If you have a technology emergency issues with, inappropriate behavior online, cyber security concerns, please contact 781-397-6071 and your student's principal