CNIT 401
Windows 10 Technical Support
Course Information
Knowledge, skills and hands-on experience to install, configure, and maintain Windows 10 Operating system.
Course aligned with the Microsoft Certification Certificates
Prerequisites/corequisites/advisories
Advise 106
Student Learning Outcomes
SLO 1: Compare and contrast the installation and upgrade of different Windows 10 editions, updates and service packs. Outcome
SLO 2: Install and configure Windows 10 on desktop computers, including in a virtual machine environment.
SLO 3: Customize and troubleshoot hardware and software issues related to Windows 10.
Meetings
Class is online only. No Face to Face.
Course Web Site
Students will use the Canvas Learning Management system [for assignment instructions, submitting assignments, viewing classmates' work, sharing resources, and viewing grades]. I can help with the course material and with some Canvas issues. But, if you need help uploading an assignment or with the mechanics of Canvas, Canvas help is the number to call.
Textbooks
Microsoft Specialist Guide to Microsoft Windows 10
ISBN-10: 1285868579
Grading
Methods of Evaluation
Each week you will complete graded assignments, reading and discussions. Quizzes may be taken three times. All of these assignments can be completed after reading the textbook assignments and the summaries in the content modules.
Exams
There will be online quizzes throughout the course and an online final exam. The material comes from the textbook, class lectures and supplemental materials. If any exam is missed, a zero will be recorded as the score. It is your responsibility to take the online exams by the due date.
Grading Policy
Visit the “Grades” in Canvas to keep track of your grades. I grade weekly and post grades and comments on the online Canvas gradebook.