Questions? Contact the Registrar.
I don’t have a username and password. How do I get one?
Contact your campus registrar to get the log in and password. Students and Parents will have seperate accounts.
My username and password are not working, what should I do?
If you have a valid email on file, you can click on the “Forgot My Username or Password” link on the login screen. If that process does not work, you should visit your (child’s) school or contact the campus registrar. They can confirm your username and can also reset your password if necessary.
Why doesn’t my (student’s) average on the Current Progress screen add up correctly?
Each teacher can choose to post or not post work that has been graded. The current average will not necessarily reflect the average of all displayed scores since there may be other work averaged in. Check with the course teacher.
Why can’t I see the information on my second or third student? When I login, I only see one.
If you have more than one child attending a school (or schools) using Home Access Center and you do not have student selection links available to see all of your students, you should contact your student’s school and ask for all of your students to be linked to your account. Once this is done, you will have access to your other students with the same login.
(Students, you will have access to only your own information).
Why am I receiving grade alert emails? Please log into the Home Access Center and select the “My Alerts link” on the left part of the menu and confirm the % threshold you want to receive alerts on for each student.. The HAC user will receive an email alert when the student’s average falls below the threshold you set up. ** If you wish to receive an email notification regardless of threshold, leave the two fields blank.
Why does it take so long for my student’s assignments to be graded?
Contact your students teacher if you have questions about assignments or grades.
I don’t see any assignments or grades but I know my student has had homework?
Not every teacher is posting assignments within the Teacher Access Center module of eSchoolPlus. If your son’s or daughter’s teacher is not posting assignments, the assignments and associated grades will not be available in Home Access Center. Contact your students teacher for more information on their current grade.
Why do I see different amounts of information depending on which student I view?
Schools are not required to participate in all available blocks of information. Depending on the school and how they wish to share information, the screens may look a little different between students. (Students will see only their own information).
Am I able to check my child’s grades for previous school years?
Grades from a previous school year are only available through Home Access Center if a school has generated a transcript for a student.
Middle and High School report cards for the first 6 weeks are displaying correctly through Home Access Center.
Parents and students will be able to view report cards through the Home Access Center and on the Family Access mobile app at 5:00 pm today, Friday, Oct. 04.
Please note there are a few key differences in the report cards through this system.
Absences are calculated as a total and are not broken out as excused or unexcused due to size limitations on report cards from eSchoolPLUS.
Parents will have the ability to print a PDF of the report card from the website version.
Categories at the top abbreviated (C1= Cycle 1, Comm = Comments, ABS=Absences). Credits will be populated after the semester and/or course is complete.
Please see images below of how a report card displays in the Home Access Center and the Family App.
For more details, read this article. If you are unable to access Home Access Center, please visit Let’s Talk and we will respond within 3 business days.