We’re excited to introduce Data Portal (data.jgi.doe.gov) Office Hours, starting August 25, 2025.
These sessions are designed to give you direct support during the transition from the Genome Portal. Whether you need technical help, have feedback, or simply want a guided walk-through, we’re here to assist you during the transition from the Genome Portal.
Office Hours Schedule:
Tuesdays, 10:00–11:00 AM Pacific Time
Thursdays, 2:00–3:00 PM Pacific Time
Book a session via our appointment calendar.
We want to hear what isn't working for you, what can be improved, what's confusing, and (of course) what you like about the Data Portal.
There are two ways for you to contact the Data Portal support and development team:
Complete a "Contact Us" form (accessible from any of our JGI Data Portal pages) and let us know what's on your mind.
Send an email to jdp@lbl.gov .
JGI's Data Portal team conducts 45-minute interviews during the year to either investigate new areas of development, understand user needs or observe user interactions with the system.
If you are interested in providing direct input that could influence how the Data Portal evolves, please register your name and some information that will allow us to determine when we could best use your help.
We offer two mailing lists to keep you up to date on new features and documentation.
Announcements regarding enhancements that will be reflected in (or documentation related to) the browser.
To join, do one of the following:
Option1:
Send an email to JGI-Data-Portal-Announcements+subscribe@lbl.gov with the Subject: subscribe.
Reply to the autogenerated email that you receive in response. "yes...join list" will be sufficient
We are blocking access to the mailing list UI
Option 2:
Complete a "Contact Us" form (accessible from any of our JGI Data Portal pages) and let us know that you want to join the General Announcements mailing list.
For those who write code, announcements regarding enhancements that will be reflected in (or documentation related to) the API.
To join, do one of the following:
Option1:
Send an email to JGI-Data-Portal-Announcements-API+subscribe@lbl.gov with the Subject: subscribe.
Reply to the autogenerated email that you receive in response. "yes...join list" will be sufficient
We are blocking access to the mailing list UI
Option 2:
Complete a "Contact Us" form (accessible from any of our JGI Data Portal pages) and let us know that you want to join the API Announcements mailing list.