When downloading your data, please use the files-download.jgi.doe.gov host. This host is optimized to provide a more stable connection. For very large downloads, we still recommend that you use Globus, but for any scripts or programmed interfaces that are directly downloading files, please use the files-download.jgi.doe.gov host.
If you have any questions or suggestions regarding the API, please do not hesitate to contact us:
at jdp@lbl.gov
through the Contact Us link at the top of any Data Portal page
or by signing up for Office Hours on the Data Portal homepage