Click here to view the Parents' Guide to Google Classroom
Look through the links below to for help on using your DOE device, trouble shooting issues you may have while using the device, or reporting any problems with or broken equipment.
How to request an iPad from the DOE
Getting Started with your iPad
The NYC IT Service Desk for reporting problems and filling out support tickets
After setting up your iPad to the internet the next thing you must do is to set up a passcode.
You MUST make your passcode the following numbers- 123456
DO NOT make your passcode anything other than 123456. If you do, we may be unable to help you fix your iPad in the future.
If you don't know how to set up a passcode please read below for instructions and a video.
Setting up a passcode:
On your iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPad models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode.
2. Tap Turn Passcode On.
3. Enter a six-digit passcode. Please make the passcode 123456.
4. Enter your passcode again to confirm it and activate it.
Click here to watch a video on how to set up a passcode on your iPad
DOE iPads come preloaded with all of the apps you will need for remote learning. Once your iPad has been connected to the internet, it will automatically begin to download several apps. This may take from 30-90 minutes, depending on the internet speed where you are.
Here is a list of the apps that will automatically begin downloading.
Actively Learn
Adobe reader
Amplify Science
AP WLEA
Axis360
Brooklyn Public Library
Chrome
ClassDojo
Classroom
Crowdstrike
Desmos
DreamBox Math
Duolingo
EdPuzzle
Epic!
Excel
Flipgrid
Freegal
Gmail
Google Calendar
Google Doc
Google Drive
Google Meet
Google Sheet
Google Slide
Hangout
ImagineLearning
i-Ready
IXL
Jamboard
Khan Academy
Kids A-Z RazKids
Lexia Core5
Lexia PowerUp
Libby by Overdrive
Minecraft-Education Edition
MyChart by Epic
MyON
Nearpod
Newsela
NWEA Testing
NYCLearn@Home
OneDrive
OneNote
Overdrive
Power Point
PupilPath
Queens Library
RBDigital
Remote Support/Beyond Trust
Rosetta Stone
School 4 One
ScratchJR
Seesaw
SimplyE
Sora
Sparkler
ST Math
Teams
Translate
Whiteboard
Word
Zoom
Zscaler
Google Chrome
Google Classroom
Google Docs
Google Jamboard
Google Mail (Gmail)
Google Meet
Google Sheets
Google Slides
Google Translate
Google Drive
Microsoft Excel
Microsoft OneDrive
Microsoft OneNote
Microsoft PowerPoint
Microsoft Teams
Microsoft Translator
Microsoft Whiteboard