Protect your CentralReach account from common threats like phishing attacks and account takeovers. The new login experience provides improved security and traceability for the Personal Health Information (PHI) and Personally Identifiable Information (PII) in your CentralReach account.
A simple swap from username to email address
When the new login experience arrives, you’ll be redirected to a new login screen. There, you’ll walk through a short process that will switch you from using a username to using a validated, unique email address. Before, users logged into CentralReach with a username. Now, users will log into CentralReach with a unique email address. This protects against phishing, as the unique email address is validated to confirm each user is who they say they are. This also paves the way for Single Sign On (SSO), so users can log into multiple CentralReach products using the same credentials user-lock
A new page to easily manage your login credentials
Once logged into CentralReach, you’ll see two small updates. Now, your menu drop-down will include a new link to “Single Sign On Settings” where you can manage your name, email, password, MFA options, and more. Also, you’ll see the “Single Sign On Settings” page when clicking Profile > Login & Access.
The new login experience will walk you through a short process to set it up. You may choose from three options: 1) an authenticator app, which is the most secure, 2) email authentication, or 3) SMS text message authentication Before, users logged into CentralReach with a username. Now, users will log into CentralReach with a unique email address. Then, users will confirm their identity with a 6-digit code from one of the following:
1. An authenticator app ( Google Authenticator. These are freely downloadable from the iTunes and Googleplay stores.)
You will open your authenticator app, and provide the unique time-sensitive code when logging in.
2. A validated email address
You will receive a unique one-time code to your email to verify yourself when logging in.
3. A SMS text message to your phone
You will receive a unique one-time code to your registered mobile phone number to verify yourself when logging in.
● Go to Centralreach.com
● Enter your user name provided at your office orientation and password
● If your username/password does not work please contact
● On your first log-in, you should be directed to change your password.
● If not, go to the right top corner, click on your name and select MY
ACCOUNT in the drop down menu. This will bring you to a screen that
says contact information. On the left-hand side select LOGIN from the
menu. Enter a new password in the box that says PASSWORD and the
same in CONFIRM PASSWORD and select the red box that says
UPDATE LOGIN.
● Once you are logged onto CentralReach, you should see your dashboard.
Here, you can select the calendar symbol from either the upper navigation bar or your dashboard
● After clicking on the calendar symbol, select “View My Calendar” from the Scheduling dropdown list